Product Manager, Healthcare

The Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications.

Agfa Inkjet Solutions, a division of the Agfa-Gevaert Group, specializes in innovative inkjet printing technologies for a wide range of industries, including commercial printing, packaging, textiles, and industrial applications. The company offers high-quality digital printing systems, including hardware, ink, printheads, and software, designed to deliver precise, vibrant results across various materials. With a strong focus on research and development, Agfa Inkjet Solutions continues to lead in advancing printing technology, providing businesses globally with cutting-edge, environmentally conscious printing systems.

The Product Demonstration Manager is responsible for planning, organizing and executing the Sales Support activities in terms of demo’s and mail orders and for managing professional demonstrations to customers in Mississauga Local Competence Center and at local exhibitions, in a one language approach with the Application department in HQ Mortsel.

You will be responsible for planning activities in Demo room and manage equipment while making sure standards in inkjet experience center are top notch.

Mississauga, ON (5975 Falbourne Unit 1B, Mississauga, ON L5R 3V8)

Plans and executes the demo and mail-order requests via the HQ booking tool and takes care of the status communication with the local Sales team in order to guarantee a maximum sales support service.
Applies application procedures and processes in alignment with HQ Mortsel in order to talk the same application language in HQ/Mississauga
Collaboration with sales/marketing to defines demo scripts and the layout of the sales sample kits in cooperation with the HQ worldwide demo center
Gives professional demonstrations in the Mississauga Competence Center and at worldwide Exhibitions
Samples request form, prints mail-orders and sales sample kits, validates the print quality prior to customer shipment, package and make ready for shipment
Give/Plan sales and application trainings in order to share product information and to train the world wide inkjet system specialists and the sales force
Use the demo sign off process in order to provide a signed reference of the system quality to the customer
Treat the customers in a very professional way, deliver maximum quality and manage every (difficult) customer situation
Gather the customer/sales remarks during the demonstrations and report it back into the different project teams
Bachelor degree in Graphic Arts, Electro mechanics, engineering or equal by experience
Excellent communications skills, both verbal and written (Fluent English communication skills)
Business and customer focus

Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

Dynamic global organization with a history of innovation and strong product portfolio.
Challenging environment combined with a supportive management structure.
Career development and growth.
Competitive salary and benefit package.
Diversity and Inclusion:

We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement.