IT Technician (Internship)

The MSU represents full-time undergraduate students at McMaster University. The MSU purpose is to draw into a true society all students at McMaster pursuit of this it will foster activities and events which will enhance the University experience of its members and contribute to the life of the University as a whole. Further it will seek to facilitate communication between the student body the University and other organizations and will organize and regulate student self-government.

Please note this is a FULL TIME one-year contract. Applicants must be a graduating full-time undergraduate student (taking 18 units or more) at the time of applying or have been an MSU member within the last 12 months. This position will have the occasional opportunity for work from home however it will be required on campus on a regular basis.

Please note this job will close Sunday January 18th at 11:59pm.

The MSU represents full-time undergraduate students at McMaster University. The MSU purpose is to draw into a true society all students at McMaster pursuit of this it will foster activities and events which will enhance the University experience of its members and contribute to the life of the University as a whole. Further it will seek to facilitate communication between the student body the University and other organizations and will organize and regulate student self-government.
Budget/Finances/Materials
Assist in the selection and implementation of new computer software and hardware.
Assist the IT Department with periodic hardware and software audits across the MSU to ensure equipment is recorded and accounted for.

Communicate and corroborate with the Senior IT Technician to identify key areas for work.

Offer effective and reliable communication with MSU staff to ensure technical support is made available.
Discuss potential IT projects with relevant staff members where appropriate .

Assist in the development and implementation of IT projects as requested by the Senior IT Technician and/or the Director of IT on occasion .

Assist in the reallocation of displaced computer systems including the formatting and reinstall of system software.
Collaborate with members of the IT Department to ensure the security of information within MSU-owned technical systems.

Assist in the proper preparation of all systems removed from the network to ensure the secure disposal of network assets and confidential removal of all information contained on the equipment .
Offer firmware/hardware technical support for any staff member(s) in need of additional technical expertise as it pertains to:
Windows and/or Apple workstations and/or laptops;
Networked printers and/or photocopiers of various makes/models ; Offer software technical support for any staff member(s) in need of additional technical expertise including but not limited to the operations of:
Accounting/payroll ;
May be required to lift push and/or relocate heavy technological instruments when necessary.

Moderate stress on a regular basis with the opportunity for fluctuations depending on the nature of timelines issues or any other factors that may impact the workload of the IT Department.

Training & Experience

Windows 7/8/10; Desktop computers; Laptop computers.

Experience with software including:
Microsoft Office 365; Antivirus software.

Experience with programming languages including:
Python;
Javascript ;
Python;

CSS; HTML.

Linux.

Experience with software including but not limited to:
Dedicated office cubicle
Dedicated MSU computer workstation
Full Microsoft Office 365 access.
Meridian Telephone system with voicemail where appropriate.
The McMaster Students Union (MSU) is strongly committed to employment equity within its community and to recruiting a diverse staff. The MSU encourages applications from all qualified candidates including women persons with disabilities First Nations Métis and Inuit persons members of racialized communities and 2SLGBTQIA-identified persons. If you require any form of accommodation throughout the recruitment and selection process please contact the Human Resources Director by email at Please note that the MSU is an independently incorporated students union operating within the McMaster University community;