Sales Associate (Retail Store)

Sales Associate - Kitchener

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What Is in It for You:

Uncapped commissions and a competitive compensation package

Up to 50% employee discounts on Rogers and Fido services

Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP

Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options

Inclusive culture with strong diversity and equity-focused employee resource groups

What You Will Be Doing:

• Tailoring Solutions : Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products
• Sales Delivery :Finding opportunities,anticipatingcustomer needs, and delivering on sales targets.
• Customer Engagement : Engage customers through inbound and outbound outreach programs (calls & text) to grow sales byacquiringnew customers, and drivingoverall customer retention
• Brand Promotion :RepresentingRogersand Fido brands in-store and at local community events.

WhatWe'reLooking For:

• Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.
• Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customerfocused upselling, consistently contributing to overall store performance
• You can quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment.
• You can provide minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand andmaintainstrong performanceresults during peak times.

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.Successful candidates will be required to provide consent for and pass Background Check requirements.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: [[req_RogersFullPartTime]]

Shift: Variable

Length of Contract: Not Applicable (Regular Position)

Work Location: 2960 Kingsway Drive (5350), Kitchener, ON

Travel Requirements: Up to 25%

Background Check(s) Required: Canadian Criminal Record Check

Posting