*** Waitress / Hostess Needed *** Urgent ***

Parlour Inn is currently seeking a Hostess/Host to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team. Job Title: Hostess/Host

This posting is for an existing vacancy within Lais Hotel Properties Limited.

Position Summary: Responsible for greeting restaurant guests and seating various sections, distributing as evenly as possible so the highest level of service can be provided.

Provide personalized and exceptional guest service at every given opportunity

Ensures that servers and/or bussers are properly allocated to various sections of the restaurant

Meets and greets restaurant guests ensuring that they are seated as soon as possible with menus, using the guest name in accordance with Lais Hotel Properties’ Standard Operating Procedures

Inputs, collects data and communications information using the reservations system

Answers incoming telephone calls to make reservations according to Standard Operating Procedures

Assists servers and bussers as required during peak times

Run buffet food and/or Room Service orders when required

Having a thorough knowledge of Lais Hotel Properties’ products and services

Actively seeking ways to meet Guests’ product or service needs

Minimum one (1) year experience as host/server in a fine dining establishment

Demonstrated ability to provide exceptional guest service

Previous knowledge of Niagara area is considered an asset

Previous up-selling and/or sales experience is considered an asset

Knowledge of Restaurant Reservation system is considered an asset

Personal Attributes

Ability to work flexible hours, including evenings, weekends and holidays

Ability to work with minimal supervision in a team environment

Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.