Inside Sales / Sales Representative / Customer Service

About Avenir Energy Ltd.

Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused business with operations across the country and a commitment to excellence. At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a Residential Inside Sales Representative, you’ll enjoy:

Comprehensive Benefits: Full coverage for health, dental, paramedical, and life insurance, including virtual healthcare

Retirement Planning: RRSP and TFSA options with employer-matching contributions

Generous vacation, floater days, and flexible time-off programs

Incentive Programs: Performance-based rewards for individual achievements

Compensation: Competitive base salary plus uncapped commission

Are you a motivated sales professional who thrives in a fast-paced, customer-focused environment? Do you enjoy building relationships, solving problems, and closing sales, all from an inside sales setting?

We’re looking for an Inside Sales Representative to support our growing residential customer base. In this role, you’ll be responsible for managing inbound and outbound sales opportunities, guiding customers through the sales process, and delivering a one-call solution whenever possible. You’ll play a key role in converting leads into loyal customers while contributing to retention and long-term growth.

No propane experience? We’ll provide the training and tools you need to succeed. Your drive, resilience, and customer-first mindset are what matter most.

Validate and qualify inbound leads from customer experience (CX) calls, website inquiries, and social media channels

Distribute and manage leads using our CRM system

Convert residential customers, including tank swap and customer conversion opportunities

Deliver a one-call solution by understanding customer needs and recommending appropriate propane solutions

Conduct outbound sales calls to generate new business opportunities

Follow up with customers after proposal submissions to close sales

Support customer retention efforts, including handling more complex or challenging customer conversations

Track all sales activities, leads, and follow-ups accurately in the CRM

Participate in additional sales activities and projects as assigned

We’re looking for someone who is organized, resilient, and motivated to succeed in a sales-driven role.

Strong computer skills and comfort working with multiple systems

Previous sales experience is an asset

Ability to cold call and proactively generate sales opportunities

Familiarity with CRM systems is an asset

Experience in propane, HVAC, or related industries is a strong asset

Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m. with additional hours as required

If you’re excited about building a sales career in a supportive, growth-focused environment, and enjoy helping customers find reliable energy solutions, we want to hear from you.

Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage. By applying for a position with Avenir Energy, you understand that we use third-party systems and recruiting agencies that may use Artificial Intelligence (AI) during recruitment.