NIGHT AUDITOR LOGÉ(E) (H/F)

The duties and responsibilities of the Night Auditor include, but are not limited to the following:

Consistently provides exceptional customer service by exceeding guest expectations.
Register guests into their guest rooms as per reservations, check out guests, and settle accounts; collect and verify payments – cash, debit, and credit, and maintain a float.
Verify and balance daily charges for all departments to customer folios, master accounts, and house; accounts; make corrections as needed to ensure required documentation is obtained.
Run computer through nightly processing sequence to reset for next day's use in balancing for applicable functions.
Record and balance staff and house charges.
Process city ledger work to accounting.
Run accounts receivable reports; providing next-day reports to the Front Office, Executive Office, and other departments as required.
Takes ownership of all guest complaints, and rectify the complaint quickly and efficiently;
Follow established written emergency procedures for fire, power failure, water and gas line ruptures, and severe weather conditions.
Previous front office or accounting experience required
Proficient with Microsoft Word, Excel, and network systems
Strong data entry, analytical, and communications skills
Ability to work flexible shifts (weekday or weekend overnights)
Passion Drives Performance. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.