Product Manager, Life and Health Insurance
$69k - $129k per yearCustomer Solutions
As a Product Manager within the Offers Domain, you will be responsible for defining and supporting the building of desirable, feasible, viable, and sustainable products that meet customer/business needs over the product-market lifecycle. You will own the go-to-market plan by working closely with Marketing and UX Research, and account for all functional and non-functional requirements of your stakeholders, while tracking the leading indicators (metrics). You will collaborate with a wide range of people to identify and define customer needs, understand the solution context, support the roadmap, and develop the features required to meet these needs.
Reporting to the Director of Product, Offers, the Product Manager for Offers is responsible for helping drive our many Offers initiatives including Card Linked Offers and Air Miles Shops. Key KPIs for the Offers Domain include Offer Engagement, Offer Usage, and Net Promoter Scores.
Leverage market insights, UX research, analytics, and continuous discovery to deeply understand and advocate for collector
Ensure the product is "whole" from a collector perspective by thoughtfully incorporating requirements from compliance, legal, finance, care, analytics, and other internal stakeholders.
partner with Solution Architects and Engineering to define and maintain Nonfunctional Requirements (NFRs) that meet quality, performance, and compliance standards.
Own the product roadmap by prioritizing work, sequencing features, and ensuring a steady flow of work from discovery to ready for development
Lead planning and enable delivery readiness: Present product vision, milestones, and priorities during quarterly planning, and collaborate with Engineering to sequence enabler and architectural work that supports future functionality.
You bring 3-5 years of experience in product management, digital experiences, loyalty, or a related technology field
You have tangible examples of delivering digital or transactional experiences that drive user engagement and business value
Your product fundamentals are rock-solid: user & problem understanding, clear communication, and passion
Experience in mobile app product development, personalization platforms, and/or ecommerce ecosystems is a major asset
You're driven by the idea of building relationships with stakeholders and inspiring confidence across multiple teams
You know what it takes to turn complex data into digestible, straight-forward narratives
You take pride in owning a product, and are ready roll up your sleeves to get things done You're familiar with Agile methodologies and ways of working
Salaries for part-time roles will be pro-rated based on number of hours regularly worked. AIR MILES' total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. AIR MILES also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. The AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.
We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.
Accommodations are available on request for candidates taking part in all aspects of the selection process. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
$69k - $129k per year
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