IT Support/ IT Administrator

The Systems Administrator is responsible for installing configuring troubleshooting and maintaining Sturgeon Countys computing infrastructure. Computing infrastructure includes networking communications hosting solutions both cloud and on-premises and user device configuration. This position works in a team environment to provide operational support and direction to the Countys staff in the use of computing and telecommunications technology. This position will also work with the Project Managers to provide technical expertise for special projects.
This is a temporary 1-year position.

Communications Networking and Hosting Infrastructure Services (40%)
Designs and implements a multi-site wide area local network infrastructure (both wired and wireless) and implements procedures to ensure that all network resources are secure and meets business needs. Supports and maintains cloud-based Microsoft infrastructure. This includes hosting requirements for web application and database server-based services.
Administers and supports Local Area Network services and applications.
Supports existing Audio-Visual systems and works with vendors on the design and implementation of new systems.
Configures and operates hosting and authentication services including technologies such as Microsoft Active Directory Microsoft DNS and DHCP services. This may include providing technical support for connectivity to internal or external facing web services.
Supports and maintains multi-tenant Microsoft 365 environment including on-premises and cloud-based Microsoft Exchange services.
Installs configures troubleshoots and maintains all County communications services using VoIP infrastructure including sets lines auto attendants and voicemail. Supports and maintains Microsoft Teams based equipment including conferencing & meeting room setup.
Supports and maintains other Mobile Devices including iOS devices Android devices Air Cards and Wi-fi Hotspots.
Information Security (10%)
Supports and Maintains Cyber Security program that include education phishing penetration testing operational monitoring.
Provides advice and secure designs to sustain a secure SCADA and IT network that is secure.
Responsible for keeping network-based certificates up to date and properly implemented.
Maintains Patch and Anti-Virus management systems for all County networks and devices.
Works closely with Project Managers to provide technical expertise on special projects.
Remains up to date on advanced solutions applicable to the municipal setting.
Responsible for creating Technical Documentation for all changes/improvements and implementations.
Post-secondary diploma in Information Technology or equivalent experience.
Minimum of 2 years relevant experience including in a Microsoft Windows and Microsoft Office environment. Ability to communicate clearly and professionally verbally and in writing including being adaptable receptive and timely when communicating with others and possessing tact and discretion.
Proficiency with Microsoft Office.
Microsoft Azure
Microsoft Office 365 Administration
Assets:
Experience in a municipal environment is an asset.
CompTIA A CompTIA Network and Microsoft Certified Professional (MCP) certifications considered an asset.
Relevant telecommunications certifications and experience are considered assets.
Vendor certifications and experience are considered assets.