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IT Administrator (Service Desk

Staples Canada

Some of what you will do Systems Administrator is a Senior position. The recipient will be responsible for high availability and continuity of technology and infrastructure in multiple Data Centers across Canada.

The recipient will have extensive experience in implementing, maintaining and supporting Windows and Linux servers, provisioning storage, and interconnectivity of all Data Centre systems.

The recipient will have strong communication, interpersonal and problem-solving skills as well as be able to adapt to changing, fast-paced and high-pressure work environment.

Specifically, You Will

Design, implement and maintain Data Centre equipment including, but not limited to, servers, storage, network switches, and vendor appliances.

Travel as required to Data Centers to implement, maintain and troubleshoot the environment.

Build and maintain virtual and physical servers on Windows and Linux platforms.

Manage and monitor virtual environment using VMware vCenter.

Create/modify/delete objects and resources in Active Directory, Microsoft 365, DNS management using Infoblox or similar technology/services and Group Policy Objects.

Build and manage Cloud VM’s and resources.

Implement and maintain file share services, web services, SFTP/FTP services, SSL certificates.

Automate and streamline processes using PowerShell, Command Shell and other languages and technologies.

Provide escalation level support to Help Desk and other departments.

On-call/after-hours support duties on a rotational basis amongst the team.

Some Of What You Need

Bachelor’s degree in Computer Science/IT or a related field of study and/or 5 + years of equivalent IT working experience.

Minimum of 5 years’ experience in a professional server/systems administration role.

Minimum of 5 years’ experience supporting virtualized environments.

Must have a drive to continually improve and a passion for evolving technology

HPE Synergy-series blades and chassis, DL-series rack-mount servers, 3PAR storage and knowledge/experience with other comparable brands.

IIS, SFTP, FTP, InfoBlox/DNS, SSL Certificates and Splunk.

Ability to work effectively, both independently or as a team member.

Excellent interpersonal and customer services skills.

Physical Demands/working Conditions

Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.

Some Of What You Will Get

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

And more...

#MakeAnImpact

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Vacancy posted 13 hours ago
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