Responsable de secteur contrôle de gestion (h/f)
Shake Shack Canada
Here at Shake Shack Canada, we take care of each other first and foremost so that we can create memorable experiences for our guests, communities and team members. As a leader, the Shake Shack Area Manager takes a strategic and hands-on approach to driving operational excellence and team development across multiple locations. Responsible for overseeing General Managers and supporting their growth, the Area Manager ensures consistent execution of brand standards, sales growth initiatives, and bottom-line profitability. A true brand ambassador, this role inspires and empowers leadership teams by fostering an inclusive culture, maintaining exceptional guest experiences, and driving operational efficiencies through clear communication and thoughtful action planning.
Drive a strong people-first culture that reflects Shake Shack’s values of Enlightened Hospitality, inclusion, and excellence
Work with the business team to develop strategic goals for the portfolio
Design and implement the learning management system
Develop the inventory management and food safety programs
Help hire, onboard, train and develop Shack management
Manage all Restaurant managers and support their ongoing using data-based feedback, coaching, best practices and in-market training
Help launch new Shack openings and support future growth
Partner cross-functionally with Support Centre teams (HR, Facilities, Supply Chain, Marketing) to remove barriers and execute initiatives
Ensure compliance with all health, safety, labour, and company policies while proactively mitigating risk
5+ years of progressive multi-unit leadership experience in the hospitality or quick-service restaurant industry
- Proven track record of successfully managing operations, driving sales, and developing high-performing teams across multiple locations
- Strong understanding of P&L management, budgeting, labour controls, and other key performance metrics
- Ability to build and maintain a strong culture rooted in inclusion, accountability, and guest satisfaction
- Demonstrated success in coaching and mentoring General Managers and emerging leaders
- Proficient in using data and insights to inform business decisions
- Willingness and ability to travel regularly between store locations throughout Ontario, including for store openings, leadership support, and special initiatives as needed.
- Bachelor's degree in business, Hospitality Management, or related field preferred (or equivalent experience)
both Toronto-based private investment companies who prioritize innovation, value creation and delivering exceptional experiences. Shake Shack is known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand For Something Good, from its premium ingredients and employee development to its inspiring designs and deep community investment.
All qualified applicants will receive consideration for employment without regard to race, colour, ancestry, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.
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