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Technical Trainer (d/m/w)

$65k - $75k per year
Full-time

Activate Games

Enter the Game!

Activate is a technology company known for creating Canadas first full-scale interactive gaming experience. We are experiencing significant expansion and are looking to expand our team with the addition of a Technical & Operations Trainer. The Technical & Operations Trainer is responsible for designing delivering and evaluating training programs across Activate Operations. This role ensures both employees and partners are equipped with the technical and operational knowledge required to drive Activates success .

Training Development and Planning

  • Develop and implement tailored training programs by region and role aligned with company goals position requirements and local business needs.
  • Identify critical technical competencies and operational best practices required to ensure role readiness and drive high performance.
  • Collaborate with Learning & Development Specialist to conceptualize and design training through appropriate channels (LMS instructor-led or otherwise).
  • Partner with Operations and Operations Excellence to collect updates to maintain knowledge and deliver relevant training.
  • Proficiency with technical systems including reading schematics troubleshooting software applications and understanding basic electrical/hardware applications within Activate systems.
  • Collect reporting and analyze effectiveness of training programs; Set measurable goals for training to track and report on progress quarterly.

Training Facilitation

  • Lead training for New Store Openings and new hire onboarding across corporate stores in Canada and the US.
  • Coordinate all aspects for a training session by preparing spaces training/learner materials schedule and participant details.
  • Adapt training delivery to accommodate diverse learner needs and experience.
  • Maintain accurate records of training activities participant progress and completion rates.
  • 2-3 years in related field

Experience in managing and coordinating technical projects
Bilingual (English/French) preferred

Competitive Salary
Casual dress
On-site parking

Taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences Activate is a technology company building interactive gaming facilities with locations across Canada and the US. For more information about Activate please visit or check us out on Instagram - @activategames/Facebook @activategames.

Activate is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities.

Vacancy posted more than 2 months ago
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