Territory Services Manager

Join ASGCO Manufacturing, Inc. as a Service Territory Manager and elevate your career in the thriving manufacturing sector of Eastern Canada. This role presents an exciting opportunity to spearhead projects that drive customer satisfaction and continuous improvement. You’ll work with cutting-edge technology and collaborate with diverse teams, honing your skills as a problem solver in a fast-paced environment.

Your contributions will directly impact our customer-centric approach, reinforcing our commitment to excellence. This is a chance to shape our service strategies and innovate solutions tailored to client needs. You will play a pivotal role in our mission to provide superior service while promoting safety and integrity in all operations. You can enjoy great benefits such as Competitive Salary and Paid Time Off. What would you do as a Service Territory Manager

As a Service Territory Manager at ASGCO Manufacturing, Inc., Each day, you will conduct thorough assessments of customer needs and provide tailored solutions to enhance their operational efficiency. You will manage service schedules, coordinate with field technicians, and oversee the timely execution of projects. Effective communication is essential, as you will engage with customers directly to address inquiries and resolve issues promptly.

Regular reporting on service performance metrics and collaborating with internal teams will also be part of your daily routine. As you navigate your territory, you will identify opportunities for improvement, applying your problem-solving skills to drive customer satisfaction and exceed expectations. Are you the Service Territory Manager we're looking for?

To excel as a Service Territory Manager at ASGCO Manufacturing, Inc., candidates must possess a solid foundation in the conveyor industry with relevant service experience. A minimum of three years in basic welding and fabricating skills is essential, allowing you to provide effective technical support to customers. Strong customer service and communication skills are critical, enabling you to build rapport and address client needs effectively.

Being reliable, organized, and detail-oriented is crucial for managing multiple service calls and ensuring project deadlines are met. Proficiency in Microsoft Office Suite is required to generate reports and communicate insights effectively. A valid driver's license is necessary to navigate your service territory efficiently.

Conveyor industry service experience a MUST

• 3+ years of basic welding and fabricating skills
• Good customer service and communication skills
• Computer skills including Microsoft Office Suite
• Must be able to successfully pass a post offer drug test and background check

ASGCO, Inc promotes a drug/alcohol free work environment using mandatory pre-employment drug testing and on-going random drug testing.