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Operation Management Officer

Manulife

This position requires local presence. Please view similar jobs below.

Lead US reinsurance operations strategy at Manulife in a hybrid Toronto setting, applying process engineering and operational efficiency expertise.

This Director role manages strategy, development, and execution for growing reinsurance arrangements. You will shape operational direction, lead teams, and provide insight into the US reinsurance portfolio. The work connects Group Finance and Actuarial operations with business strategy, administration systems, and continuous improvement.

Key Responsibilities:

Develop reinsurance operations strategies and execution plans

Participate in Group Reinsurance Management Team decisions

Lead, motivate, and develop Reinsurance Operations teams

Deliver large-scale transformation projects across business processing

Establish quality and productivity benchmarks for operations

Requirements:

Strategic orientation and operational focus

Life insurance and reinsurance understanding

Strong leadership, staff development, and organizational management skills

Strong presentation, facilitation, and communication skills

Analytical, problem-solving, and change management capability

Direct US reinsurance operations through strategic leadership, process improvement, risk awareness, and high-quality service delivery.

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Vacancy posted 9 hours ago
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