Outbound Sales Agent - Remote

At Yorkville University and Toronto Film School, we believe education is more than the pursuit of knowledge – it is a catalyst for transformation. Our mission, grounded in democratizing education, is to create access for learners from every background and empower them to achieve their aspirations and advance their careers.

We are committed to delivering rigorous, flexible programs that are both personally fulfilling and professionally rewarding, while contributing to the betterment of society. Since 2004, Yorkville has been among Canada’s few private, for-profit, fully accredited degree-granting universities, with campuses in Ontario, British Columbia, and New Brunswick. Together with Toronto Film School, we offer creative and academic pathways at both the college and university levels, cultivating a multidisciplinary environment where innovation and the arts converge.

Our community is vibrant and diverse. Many of our learners are adults balancing education with careers and personal commitments. Together, we deliver flexible, industry-informed learning that leads to meaningful opportunities.

At our core is human connection – guiding people to reimagine their futures in a community defined by opportunity, creativity, and growth.

Reporting to the Associate Director of Admissions (ADOA), we are hiring an Outbound Sales Advisor for an 18-month contract covering a maternity leave. You will play a key role in supporting prospective students through the application process and into the right academic program. As our new Outbound Sales Advisor, you will focus on recruiting and advising prospective students for the Bachelor of Interior Design program in Ontario.

You will take ownership of a portfolio of prospective students, requiring consistent outreach, follow-up, and relationship-building over a long sales cycle. As an Outbound Sales Advisor you will conduct outbound outreach to prospective students, follow up on marketing-generated leads, and provide thoughtful guidance throughout the application journey. You will build strong relationships, assess program fit, and support applicants from initial outreach through to registration, ensuring each student feels informed, supported, and confident in their decision.

This is an existing full-time role, working 2 days remotely and 3 days on-site at 2000 Steeles Avenue, with a move to our new headquarters at 120 Bloor Street East in Spring 2027.

This is a consultative, relationship-based sales role with a meaningful purpose: helping people change the trajectory of their lives through education. As the first point of contact for individuals exploring higher education, you will support prospective students in taking meaningful steps toward their academic and long-term career goals. Your conversations will help students find programs that align with their ambitions, lifestyle, and professional realities, opening doors to new opportunities and lasting impact.

A mission-driven sales role. You will apply your sales skills to help people invest in themselves through education. You will receive structured onboarding, ongoing coaching, and continuous feedback to help you succeed in a highly KPI-driven environment. Whether you come from fitness, automotive, luxury retail, or another relationship-based sales environment, this role will allow you to channel your strengths into work that is both financially rewarding and deeply fulfilling.

Unlimited earning potential. You will work with marketing-generated leads and prospective students who have expressed interest in our programs, allowing you to focus on meaningful conversations. With uncapped commission, you have direct ownership over your results and earning potential while building trusted relationships and guiding prospective students toward programs that fit their goals and lifestyle.

You will engage with prospective students through timely, supportive follow-up on warm leads and inquiries, consistent outbound outreach, follow-up, and pipeline management. You will ensure program alignment and support students through the full application journey from initial interest through to registration and course access.

You will represent the university at recruitment events and through ongoing outreach initiatives. By offering campus tours and sharing insights into programs, student services, and learning formats, you will help prospective students envision their experience and make informed decisions.

You will support the collection, review, and use of admissions data in accordance with policies, procedures, and provincial legislation. You will work closely with colleagues across teams to support shared objectives and occasional cross-functional initiatives. You will contribute to a positive, inclusive culture that values equity, learning, wellness, and continuous improvement.

Deliver on activity and performance metrics. You will operate in a structured, KPI-driven environment with daily, weekly, and quarterly targets related to outbound calls, pipeline activity, and enrollments. You will manage multiple prospective students at different stages of the admissions cycle while maintaining detailed and accurate records in CRM systems.

Proven sales performance. You have a track record of meeting or exceeding targets in a relationship-based sales environment. You have a proven ability to convert warm leads into outcomes, leveraging sales and marketing collateral to drive engagement, and using CRM tools and technology to manage, track, and progress prospects through the funnel.

Strong communication and relationship-building skills. You excel at phone-based relationship-building, asking thoughtful questions and influencing decisions by understanding motivations, addressing concerns, and aligning solutions with individual goals. You are comfortable working with both prospective students and internal academic or administrative partners.

You bring an entrepreneurial mindset to your work and take ownership of your pipeline and results. You are motivated by goals, performance metrics, and financial rewards, and you thrive in a role where persistence, organization, and follow-up are critical to success. Why work at Yorkville University?

At Yorkville University and Toronto Film School, we are united by a shared purpose: placing the student experience at the heart of everything we do. Whether you are teaching, designing curriculum, advising students, advancing technology, or supporting operations, your work directly fuels learning potential, strengthens inclusive communities, and fosters purposeful curiosity.

In your role, you will have opportunities to help the launch of career-relevant programs, expand your expertise, and access tuition-free courses across our institutions - from certificates to master’s degrees. Our scale offers the best of both worlds: the reach and stability of a national institution combined with the agility of a mid-sized organization, where contributions are visible and valued. You will be part of a diverse and inclusive community where authenticity is celebrated, collaboration is expected, and impact is shared - on students, colleagues, and your own professional journey.

At Yorkville and Toronto Film School, your work does more than make a difference. At Yorkville University and Toronto Film School, we believe compensation should be fair, transparent, and supportive of long-term growth. This role offers a fixed annual base salary of $50,000, with the opportunity to earn performance-based commission, resulting in a competitive first-year on-target earnings (OTE).

While base salary is standardized for this role, total earnings may vary based on individual performance, results, and overall impact.

Base salary is one part of a broader rewards package that includes paid time away, retirement savings matching, and extended health coverage with 80% of premiums covered. After 12 months of full-time employment, employees also receive tuition-free access to our education programs.

A virtual interview with a Talent Advisor discussing your interest in the role and the company. The conversation will be recorded using BrightHire, an AI-powered video interview tool. A virtual interview with the Assistant Director of Admissions and the Manager of Admissions. This is an opportunity to discuss how your approach to outbound sales and relationship management aligns with the needs of the team and the organization.

A case study exercise designed to evaluate your sales approach, critical thinking, and how you engage prospective students through a consultative sales process.

A virtual interview with the Director of Admissions, Ontario. This conversation will focus on your experience, your approach to relationship-based sales, and how you would contribute to the team’s goals and culture.

Diversity, equity, and inclusion are critical components of life at Yorkville University and Toronto Film School, and we are committed to making these values an integral part of our culture. We encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous and People of Colour (BIPOC), people from the Lesbian, Gay, Bisexual, Transgender, Transsexual, Queer, Questioning, Two-Spirit, Intersex, Asexual + (LGBTQ2SIA+) community and other equity-seeking groups.

Yorkville University is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability, please notify Human Resources at Show phone number.

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