Sales Associate (Retail Store)

Sales Associate (North Toronto) Location Toronto, ON : Knix is an award winning direct to consumer intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. With stores across North America and over 2 million customers, we are revolutionizing the retail industry with our best-in-class customer experience and products. An exciting opportunity to join the team at one of Toronto's top shopping malls! We are looking for a Part-Time Sales Associate who will create a comfortable and uplifting environment for customers as they explore the store and Knix's product line. Actively listening to their needs and preferences, you expertly guide the customer experience from greeting to fit to purchase. You are intuitive, enthusiastic, and able to leverage your love for Knix to drive sales goals and enhance customer loyalty. Highly competitive compensation plus monthly bonus!

A flexible schedule in store (min 15-20hr/week)

Parental Leave Top-Up Program

You have a pulse on what Knix customers want and know how to engage and delight them.

You're a born team player and always look for ways to help the group succeed.

You're passionate about our customers and inspired by Knix and our mission.

Create a comfortable and uplifting end-to-end experience for all Knix customers.

Actively listen to customer preferences and recommend products they'll be sure to love.

Lead product fittings to ensure customers buy the correct size the first time.

Ensure all products are merchandised effectively to reflect our brand and drive sales.

Escalate any issues or opportunities as required to the Store Manager.

Continually work to improve cleanliness, set-up and organization in all areas of the store.

Previous experience in customer service is considered an asset, but above all else, you are great with people and are passionate about delivering exceptional customer experiences.

Resourceful with a keen ability to effectively resolve customer issues.

Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older

Ability to move efficiently through the store for long periods of time and as needed for an entire shift.

Employees feel respected and supported at Knix. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out!