Administrative Assistant: Permanent Full-Time

Community & Social Services Dept. Service: Long Term Care Services Branch: LTC Operational Support Branch Employment Type: 1 Full Time Permanent Position Work Hours: 35 hours per week Affiliation: CUPE 503 Inside/Outside Salary Information: $56,634.76 - $66,266.20 annually (2024 rates of pay) Location: 200 Island Lodge Road City: Ottawa, ON Job Category: Long term Care Application Close:

You are responsible for providing clerical and administrative support to the assigned program staff by performing word processing/typing, data entry, and filing activities; responding to inquiries and complaints; and assisting in the gathering, compiling and presentation of material to various stakeholders.
The position requires constant monitoring and applying best practices for waitlist management.
The general organization and activities of the specific program/unit/branch/department
Corporate, departmental and branch policies and procedures
Office practices and procedures
Corporate Records Management system
Corporate computer and software applications such as Windows, Word, Excel, Access, SharePoint etc.
Knowledge of health care, common medical diagnoses & medications
Effectively communicate information to staff/public, both verbally and in written form
Maintains strong interpersonal relations with staff, residents and visitors
Work independently and with a minimum of supervision
Language Requirement: Designated Bilingual - specific level of language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates who do not meet language requirements will be required to participate in training.
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities.