Directeur Adjoint Quality Risk Management H/F

mobileLIVE is a tech-service provider unifying people, technology, and business to help brands grow and increase profitability.
We don’t see digital transformation as a choice anymore; Join our growth-driven culture and help us lead, innovate and simplify. Innovative - you don’t just live in the future, you invent it
As COO, you will assume a pivotal leadership role, overseeing the day-to-day operations, driving the strategic direction of the organization, and operationalizing our purpose to Drive transformative and accelerated growth. Serve as the operational strategist and execution leader, bridging vision with tactical delivery.
Operations maestro - framing the organization’s design to enable the business strategy, and aligning functions to achieve success
Connections hub - trusted business advisor to clients and potentials
Oversee and manage the day-to-day operations and scorecard of the organization, ensuring efficient and effective execution of business strategies.
Collaborate closely with the CEO and the executive team to implement the strategic direction set by the CEO.
Foster a culture of collaboration, innovation, and high performance within functional teams.
Monitor industry trends and competitive dynamics to identify opportunities and mitigate risks.
Implement and oversee change management initiatives to adapt to evolving market and organizational needs.
Ensure compliance with regulatory requirements and promote ethical practices throughout the organization.
Lead and optimize business operations across Delivery, PMO, Talent, and Support functions.
Ensure high-quality delivery across engagements with all customers
Create the outcome model where mobileLIVE perceived and becomes the owner of the outcomes being delivered to the customer instead of T&M.
Standardize delivery frameworks, accelerators, and KPIs for modernization programs (Digital Apps, Data & AI, Cloud).
Partner with Practice Leads and CTO Office to align delivery capabilities with innovation.
Financial & Performance Management
Ensure workforce planning aligns with market expansion and project demands.
Foster a culture of ownership, innovation, and customer obsession.
Strong financial and commercial acumen, with experience in managing multi-million-dollar P&Ls.

• Deep understanding of Cloud, Data/AI, and Digital transformation trends.
• Exceptional leadership, communication, and stakeholder management skills.

Besides Competitive Salary and working for one of Canada’s Best Managed and Top 50 Technology Companies, you should expect:
Positive Environment: recognition coupled with a flexible environment that celebrates diversity, inclusivity and encourages everyone to achieve their best
Growth & Development: opportunities to grow professionally and personally through mentorship, training, and development programs
Transparency & Trust: direction, purpose, mission, and expectations are never a secret; Exclusive Perks: discounts on shopping, the gym, insurance, mobile phone plans, not to mention an office smoothie bar and enough coffee to make you vibrate
You’ll get health, dental, vision, disability, travel insurance, and much more all covered by us
Unforgettable Events: team bonding, BBQs, office lunches (pizza, always pizza), gala dinners, and any other excuse to have fun
Inclusion and equal opportunity employment

mobileLIVE is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status, or any other legally protected factors. Disability-related accommodation during the application process is available upon request.
Are you ready to join the award-winning team and help us accelerate digital transformation?