Virtual Tech Support Intern

Intern, CNIB SmartLife and Technology
Temporary (Canada Summer Jobs)
Reports to: Manager, CNIB SmartLife Western Canada
Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward , will once again revolutionize the way we serve and support our community from coast to coast. We're looking for a mission-driven Intern, CNIB SmartLife and Technology who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.
Assists with SmartLife Center daily consumer transactions such as answering consumer inquiries, scheduling and managing consumer consultations for SmartLife Solutions.
Support managing inventory, re-ordering, stocking, and fulfilling customer orders.
Assists customers with completing transactions in-person, online and over the phone.
Providing Technology support and training.
Administrative responsibilities in support of in-person inquiries involving CNIB programs, Smart Life, Services, and Events.
Education and Certifications
~ University or community college students preferred.

Related Fields of Study include social services, disability studies, administration, communications, technology, customer service or equivalent work experience
Proficient with the Microsoft Office Suite (Word, Excel, Outlook).
Basic understanding of screen-readers and assistive software.
Professional attitude, self-starter and flexible.
Personal or professional experience relating to blindness and sight loss is considered an asset.
Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.
This position is funded through Canada Summer Jobs. To be eligible to participate in the Canada Summer Jobs initiative, individuals must:
~ Be a Canadian citizens, permanent resident, or person who has been granted refugee status in Canada under the Immigration and Refugee Protection Act.
International students are not eligible participants. Recent immigrants are eligible if they are Canadian citizens or permanent residents.
If this sounds like the role for you, please visit our website to submit an application.
Closing date: Our diversity is our strength – we take pride in our inclusive workplace. We strongly encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Indigenous peoples, racialized persons, persons with disabilities, people who are blind, partially sighted, or Deafblind, and those who identify as women and/or 2SLGBTQ+.
CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodations at any stage of the hiring process.