Automotive Shop Foreman

For years, CSN East Mountain collision has been dedicated to providing top quality auto body repairs and world class customer service for our clients in Hamilton. We take pride in our highly qualified technicians who perform the most complicated vehicle repairs on a daily basis making sure you get your car back to pre-accident condition in a timely manner.
CSN East Mountain is currently seeking a Shop Foreperson (Foreman). As a Shop Foreperson, you will coordinate activities across all departments within the shop to ensure timely and high-quality repairs. Your primary responsibility is to manage the repair process from intake to delivery while maintaining a focus on efficiency, safety, and customer satisfaction.

Coordinating with technical staff, parts department, and administrative staff.
Monitor key performance indicators (KPIs) such as touch time and cycle time, implementing process improvements as needed.
Conduct production meetings with technical staff to set expectations and provide guidance.
Communicate effectively with front-end staff to provide updates on repair progress and address any delays.
Facilitate collaboration between estimators and technical staff to improve estimating accuracy.
Oversee quality control measures throughout the repair process.
Identify opportunities for advanced repair planning to improve efficiency and customer satisfaction.

Job Related Functional Technical Knowledge

Knowledge of Mitchell Connect and Audatex software is an asset.
2-3 years of experience in the automotive and/or collision repair industry.
~ Experience with advanced repair planning systems is an asset.

Personal Attributes

Salary Position, Bonus opportunities available.
· Complete Medical, Health and Dental plan. Available pension plan.

Schedule: Monday to Friday, 8:00 AM - 5:00 PM

Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.