Room Attendant - (Summer) Seasonal - Full Time

A unique opportunity has emerged for a Room Attendan t to join the heart of Rimrock Banff, Emblems Collection.

Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart. As a Room Attendant, you bring the Rimrock’s signature standards of care to life through meticulous, thoughtful, and high-quality room presentation. You thrive in structure, value routine, and excel in environments where quality and attention to detail matter above all.

Contract Type: Seasonal and Full-Time available

Pay Rate: $18.50 per hour

Room Presentation & Cleaning

Replenish towels, linens, guest supplies, and amenities in alignment with hotel brand guidelines.

Perform turn-down service and deliver personalized touches when required.

Report damages, repairs, maintenance needs, or unusual guest room conditions promptly to supervisors.

Follow all safety, hygiene, and sustainability procedures, including correct use of cleaning chemicals and equipment.

Complete daily task assignments methodically, ensuring rooms are cleaned within expected timeframes and to quality standards.

Maintain housekeeping carts, equipment, and storage areas in clean, organized condition.

Support team members as needed to ensure smooth, efficient housekeeping operations.

Previous experience in housekeeping or hospitality preferred, but structured training is provided.

Excellent time-management and organizational skills.

Flexibility to work various shifts, including weekends and holidays.

Bonus If You Bring

• Experience in a luxury or high-volume hotel environment.
• Familiarity with hotel cleaning procedures, chemical handling, and room standards.
• A natural preference for precise, structured work and high-quality output.

You communicate thoughtfully, support your team, and value a work environment where expectations are clear and standards matter.

Your work helps shape the guest experience long before they meet anyone from our team.

Frequent standing, walking, bending, and reaching throughout the shift.

Lifting, carrying, or moving items such as linens, amenities, and cleaning equipment (up to 30lbs).

Visa Requirements: The hotel is unable to assist candidates in obtaining Canadian work authorization.

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.

Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.

Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.

One complimentary buffet meal per shift in our staff cafeteria.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every Heartist to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live.