PRODUCT DESIGN SENIOR SPECIALIST

Actively looking for a new opportunity to work on a team focusing on projects with real business impact? Do you thrive in environments where you can help raise the bar for quality, drive collaboration, and mentor others to reach their full potential? Lightspeed is looking for a Senior Product Designer to join our Instore Selling team. In this role, you’ll own the point-of-sale and accounting space, creating intuitive experiences that will enhance merchants day-to-day through iterative design and delivery.
The ideal candidate is an experienced Product Designer who is comfortable working in an environment where autonomy and proactiveness is key. You have a proven track record of transforming complex workflows into simple, clear customer journeys with user-friendly interfaces that seamlessly integrate with other workflows. You excel at identifying opportunities to deliver value and thrive in collaborative environments, working closely with engineers and product managers to create impactful experiences.
Lead project work from a design perspective with autonomy and authority, facilitating design reviews and working sessions to help the teams deliver the best possible solutions
Leverage your UX expertise and deep understanding of design systems, UI design, and how micro-interactions can help users complete a task
Proactively find ways to contribute during backend-heavy phases – whether that’s sharpening specs, running exploratory research, building alignment across teams, or getting ahead of future design work before it’s formally scoped
Design holistic systems, flows and interfaces that are simple, elegant, and user-friendly
Oversee UX and UI from conception to launch
Understand how to best use the current design system to ensure consistency across platforms and contribute to its continuous improvement
Draw insights from research and data, and know how to turn those insights into tangible solutions.
Explores and integrates AI and emerging technologies to shape new approaches.
Be a positive role model and culture carrier within the studio as well as an advocate for design within the Lightspeed organization.
A design-thinking education or equivalent (Design, Visual Arts, Architecture, Industrial Design, or Communication);
At least 5 years of practical, in-house product, UX/UI design experience.
You can bring internal stakeholders on your design journey and explain work with focus and brevity.
Experience working across all digital and physical manifestations of what we design - from the responsive web to native applications to the next technological leap.
You don’t need to write code, but you’re not intimidated by architecture docs, data models, or engineering discussions.
Fluency in use of design systems, prototyping, and user research methodologies.
An acute level of self-awareness and deep empathy - for both the customer and your team’s goals.
You don’t just care about “how it looks,” or “what we should design,” but “why are we designing this at all?”
A curiosity to continuously evolve your design process by leveraging AI tools to deliver better, more user-centered products.
An arsenal of design tools such as Figma, Google Suite, JIRA, and other prototyping tools.
As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
Ability to do your job in a truly flexible environment;
Unlimited paid time off policy
Flexible working policy
Health insurance
Mental health online platform and counselling & coaching services
Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.