Account manager Logistique & Transport

Challenger Motor Freight is an equal opportunity employer committed to creating a diverse, inclusive, and accessible workplace. We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.
If you require an accommodation at any stage of the recruitment process, please contact us at View email address on challenger.applytojob.com, part of the Fastfrate Group, is a leading North American transportation and logistics provider, offering Full Truck Load (FTL) services across North America, supported by integrated logistics solutions. With advanced fleet capabilities, modern facilities, and a strong commitment to service excellence, Challenger supports a wide range of industries with safe, reliable, and efficient operations.
Employees at Challenger are part of a performance-driven culture focused on safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and administration, Challenger provides an environment where motivated individuals can build long-term, rewarding careers.
A culture that encourages new ideas and continuous improvement
A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
Support for professional memberships, training, and certifications

In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. As an Account Manager you will develop relationships with customers, manage appointment times and act as liaise between our internal team and your primary accounts, handling all day to day operational needs. You will be actively involved in managing your loads from origin to destination, providing timely updates to your clients and keeping everyone aligned on expectations. Communicating with internal and external stake holders will allow you to understand and anticipate your customer’s needs exceeding their service expectations. Your commitment to providing superior customer service will be the key to growing your portfolio! Monday to Friday, 9:00am-5:00pm
On-site
Permanent
Office based role with standard equipment
Customer Service and tenacity are key to your success
Build strong relations within the sales team and with other internal clients
Work with key team members on building and executing operational strategies
Book pick-up and delivery appointments and input the load details into our Transport Management Software
Communicating location and status updates to your portfolio of customers
Always remain focused on providing best-in-class service as a means to better service and growth potential
Follow all company policies, ethics and company procedures

Post-secondary education is highly desirable in Transportation/Logistics or a college degree in a related field
Minimum of 1 to 3 years’ experience in a Logistics Account Manager role
Most importantly you will always Go the Distance to make it happen for our customers.
Knowledge of Microsoft Office (ability to leverage Excel, Word, Outlook etc)
Experience with using transportation management systems
Industry Expertise (Transportation industry knowledge such as rates, domestic and international market, including key terminology and general knowledge of primary customer industries)
If you’re interested in joining our team, please submit your application through our online career portal. Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening;