Applications Support Analyst - Remote

The Technology Service Branch requires a self-motivated individual to ensure the efficient operation maintenance and administration of the Edmonton Police Services Cloud based physical and virtual infrastructure. Administration troubleshooting and optimization of Microsoft Entra ID ensuring seamless integration with Microsoft 365 and Azure services.

Administer and support Identity and Access Management (IAM) systems including the configuration of Conditional Access policies SSO (SAML/OAuth) and Multi-Factor Authentication (MFA).

Leverage Microsoft Defender for Servers and Entra ID protection tools to monitor for anomalous activity and enhance overall tenant security.

Monitor availabiltiy and performance of our Azure production and development environments.

Collaborate in the deployment of cloud solutions with cross-functional teams within the organization.

Demonstrate a good understanding of Azure networking routing and security concepts.

Proficiency in scripting languages like PowerShell Python and Bash.

Engage in discussions with internal stakeholders and external vendors to discuss existing and new cloud projects.

Provide technical support and troubleshooting for Azure AD authentication authorization and access control issues.

Define implement and enforce security policies compliance requirements and identity governance controls within EntraID to safeguard sensitive data.

Monitor Azure AD service health performance and disaster readiness; and generate reports on user activity sign-in events and security risks.

Perform daily maintenance and administration of Active Directory Storage Area Networks.

Work with VMware ESXi server and vCenter performing virtual server builds and images.

Degree in a related discipline and one (1) year of relevant experience OR Post secondary diploma in a related discipline and two (2) years relevant experience OR one (1) year related certificate and four (4) years relevant experience.

Microsoft Azure Administrator (AZ-104 MS-300) certification is preferred; Experience with scripting languages like PowerShell.

Strong interpersonal customer service teamwork problem-solving and troubleshooting abilities.

Must possess a valid Class 5 Alberta Drivers License. Must also have access to own vehicle and provide written proof of current public liability and property damage insurance to a minimum of $1000000. EPS will reimburse mileage for any private vehicle usage during assigned duties. Hours of Work: 33.75 hours per week between 0800-1600 hours Monday Friday. Incumbents must be available for call-out outside of these hours on a rotational basis.

Salary Range: 21M Salary Grade: 044 $48.84 $61.54 (Hourly) $3296.80 $4154.40 (Biweekly) $86045.63 $108430.43 (Annually).

We welcome diversity and encourage applications from all qualified individuals.

Please include a current resume and covering letter with your online application.

Please note that the option to work remotely is not available at this time.

As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances exigent or otherwise as required by Human Resources Division.

Applicants who have completed post secondary education outside of Canada are encouraged to obtain an assessment of their credentials through the International Qualifications Assessment Service (IQAS) or another recognized Canadian credential evaluation service. For a list of designated evaluators please visit the Alliance of Credential Evaluation Services pf Canada Including an IQAS certificate or other assessment certificate from a recognized Canadian credential evaluation service with your application is recommended to support the evaluation of the applicants educations qualifications.

The Province of Alberta is a party to the Federal Agreement on Internal Trade the Trade Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan.