Implementation Consultant - Payroll

Implementation Specialist I
JOB BRIEF At GreenSlate, we make our clients’ needs a priority, knowing that our customer service sets us apart from our competitors. We’re looking for an outgoing individual with a passion for technology and desire to provide an exceptional level of service to join our growing implementation team. As the implementation specialist, you’ll be responsible for project onboarding/setup while providing clients with a friendly, positive and knowledgeable experience. The goal is to ensure that all users of the company software and project onboarding portal have the information and tools they need, and the knowledge to use it. This role is remote within the United States.
GreenSlate is the fastest-growing provider of technology and business solutions for media productions. We provide the most advanced technology for production accounting and entertainment payroll. Our innovative cloud-based platform is evolving the entertainment industry’s back-office by replacing inefficient paper-based processes with digital solutions. The studios, film franchises, independent producers, and content creators we serve benefit from greater efficiencies, better access to data, and cost savings, and they minimize their impact on the environment. GreenSlate offers a full range of payroll, software application, production accounting, tax credit management, ACA compliance & benefits, production insurance, and consulting services. Complete software project setups and modifications as required by the client
Upload production-specific policies and map fillable fields.
Utilize project management tool, Asana, to track the client’s journey.
Assist with answering basic software questions to assist users with navigating the software.
Bachelor's degree
Customer Service: 2+ years
Software implementation/Project Onboarding: 1+ years
Self-monitoring, self-aware and self-correcting
Enthusiastic attitude about providing superior customer service
Excitement to learn the ins and outs of GreenSlate software platforms
Experience supporting accounting or other business operations software
Competitive salary packages tailored to your experience with opportunities for regular reviews and raises
Benefits that go beyond the basics, including a matching 401(k), Employee Assistance Program/mental health support, accident insurance, wellness discounts and perks through the Holisticly platform
Full-Time Remote Flexibility: Enjoy working remotely with all the tools and support needed to stay connected and productive
Impactful Work: Be part of projects that make a difference in the entertainment industry, with a direct influence on shaping our future and making tangible change
Quality, Urgency, Innovation, Service and Collaboration drive everything we do
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to stand and sit/ The employee is regularly required to practice manual dexterity sufficient to operate standard office equipment. While performing the duties of this job, the employee is exposed to standard office equipment. GreenSlate is an equal opportunity employer and committed to providing equal employment opportunity to all applicants and team members regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. GreenSlate makes reasonable accommodations for handicapped and disabled team members.
At GreenSlate, we take steps to ensure our customers and applicants remain safe from online fraud and scams. We never ask for credit card numbers, credit reports, or other sensitive information as part of our application process, and we do not require applicants to purchase training or pay a fee. We encourage applicants to do research before engaging in any transaction and never give out their credit card or bank account information to any unknown parties.
GreenSlate is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.