General Manager Grocery

MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures – and as a General Manager , you’ll be there to lead our teams to make it all happen.
Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel. You’ll manage a team of people who support our members in planning everything from dream trips to weekend getaways, and first-timers to outdoor experts.
As a General Manager, you’ll make MEC a great place to visit and work at. You’ll manage store operations, support MEC’s strategic direction, and deliver on business objectives that include exceptional member satisfaction levels. You’ll play a key role in building a high-performing crew of staffers and an engaging culture, and are accountable for results. If you love the outdoors, leading teams and connecting with people, this is the role for you.
You manage team schedules by working closely with workforce planners and staff.
You identify store hiring needs, manage recruitment and selection, and stick to budgets for payroll expenditures.
You make sure the store’s visual presentation is in tip-top shape, and that it helps deliver an outstanding experience for everyone who steps inside.
Above all, you help more people in Canada get active outside, whether that means planning for a family camping trip or a massive backcountry expedition.
You’re passionate about the outdoors
Your skill set includes personal integrity and awareness, customer focus, initiative and character, teamwork and the ability to develop yourself and others, along with an understanding of how to lead through leaders and delegate when needed.
You have a good natured, outgoing welcoming vibe and genuinely like helping people.
Customer service is not just your skill, it’s your mindset. You have demonstrated skills in handling ambiguity, effective communication, managing conflict, and driving results in a retail setting.
You’re curious about gear and want to learn more – we’ll provide training to build your skills.
We love what we do, and we offer to share our passion for outdoors .
Competitive salary and bonus program.
The chance to spend time with your peers through field experience programs, and to live our purpose to get active outside.
Lots of training and product knowledge.
Health benefits (medical and dental), life insurance
Employee matching group Retirement Savings Plan (RRSP).