Concierge (Weekend/Morning)

Our communities offer more than a place to work they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Concierge to join our Parkland West Bedford team based in Bedford Nova Scotia .

You will be surrounded by supportive and talented team members who make our communities great places to live work and visit. And at the end of every day you will know youve made a measured difference in the lives of our residents. Access to thousands of perks vendors and discounts through our WorkPerks program including excellent discounts for apparel restaurants technology fitness travel and tickets to some of your favorite sports and entertainment events

Access to continuing education and training through Shannexs Centre of Excellence

Opportunities to be part of sector innovation and continuous improvement initiatives

Recognition and Rewards for service excellence and safety

Answers and transfers telephone inquiries greetsand directs visitors

Provides routine information and responds to inquiries from residents visitors and staff

Relays residents requests for assistance to appropriate department

Enters resident maintenance service requests into appropriate software

Enters potential resident information into the Client Relationship Management software

Ensures client safety by following and applying all standard operational procedures safe work practices and training provided

In addition to placing a high value on continuous improvement collaboration and accountability you bring:

Minimum 2 years experience working in a hotel Retirement Living or hospitality based position considered an asset

Excellent computer skills and experience in Microsoft Office Suite

Previous hospitality/customer service experience is an asset especially with seniors

A friendly outgoing spirit is a definite asset

Knowledge of Medical Terminology is considered an asset

Required to be available for day evening and weekend shifts as required

A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations services and care

Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988 Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare hospitality and lifestyle sectors. With locations in Nova Scotia New Brunswick and Ontario Shannex continues to build communities designed for connection wellbeing and longevity. Shannex-owned brands include Allbright Life Parkland Retirement Living & Lifestyle Residences Parkland at Home Faubourg du Mascaret and Shannex Enhanced Care. Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity diversity inclusion and belonging is about creating a culture that embraces the uniqueness of individuals where every person is treated fairly and where racism and discrimination are not tolerated.