Office Manager and Customer Service

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977 weve been building an ecosystem of intuitive tools designed for public safety agencies forensic labs court systems schools and other institutions. Through purposeful integrations and a selective growth strategy we focus on improving workflows to help our customers achieve more efficient operations better service and more just outcomes.
Our teams are driven by innovation expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem youll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. The Office Experience Coordinator provides front-of-office and administrative support to helpmaintaina welcoming organized and efficient workplace. As a key point of contact for visitors and colleagues this role supports day-to-day office operations andassistsinternal teams withlogistics events and employee experience initiatives. Working closely withother office experience team members and internal stakeholders theCoordinatorhelps ensure a positive and well-run office environment.
Greet andassistvisitors answer and route phone calls and correspondence and provide general information to employees and guests while supporting security and access requirements.
Assistwithmaintaininga clean organized and well-stocked office environment including meeting rooms kitchens communal areas supply spaces and office equipment; help track supplies place orders and coordinate maintenance or vendor requests.
Support scheduling meetings and eventlogistics including room setup catering arrangements materials preparation and company-wide celebrations or employee engagement activities.
Assistwith onboarding and offboarding including desk setup badge coordination and welcome preparations while helping foster a positive office culture.
Help ensure workplace safety health and compliance by following procedures andassistingwith emergency preparedness tasks.
Collaborate with internal departments (HR IT Facilities) to support smooth office operations communicate updates or initiatives to staff and gather feedback on the office environment.
Perform administrative tasks such as data entry document preparation filing and tracking office-related requests to support teamobjectives.
A minimum of 1year of related experienceinin an office administrative reception or customer service role
Proficiencywith office software (e.g. Microsoft Office) and standard office equipment.
A collaborative flexible approach and comfort working in a fast-paced office environment.
Note: T his position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. Versaterm is committed to building and supporting inclusion diversity and equity and sustaining a barrier-free areavailable on request throughout all aspects of the selection process. For detailed information on our accessibility policies please