Product Design Manager

Simply put, helping small businesses thrive is at the very core of our business model, and we think that’s a great way to do business.

Helcim is searching for a talented Product Design (UI/UX) Manager to lead and grow a small team of talented product designers. This role is perfect for someone who is deeply skilled in UX and UI design but also thrives as a people manager—mentoring, coaching, and helping designers excel.

As part of Helcim, a fast-growing fintech payments company, you will work closely with cross-functional partners, including Product Managers, Engineering Directors, and other key stakeholders, to elevate the user experience of our products. Your leadership will shape our design culture and push the team toward innovative, data-driven solutions that make a real impact on our merchants.

Grow the team technically by leading design critiques, providing structured 1-on-1 feedback loops, and fostering a strong design culture.
Push for innovation, constantly striving to improve the quality and impact of design work within the company.
Bring a more quantitative and qualitative, data-driven approach to UX design by integrating insights from Pendo and other research methods.
Own and maintain key UX KPIs, ensuring that design decisions align with measurable business and user outcomes.
Advocate for and implement best practices in design systems, research methodologies, and UX processes across the team.

People Leadership: Drives team performance to achieve expected results.
Hands-On Mentorship: Actively engage in UX/UI discussions and critiques, fostering technical growth within the team.
Data-Driven Design: Utilize both qualitative and quantitative insights to inform and validate design decisions.
Technical Proficiency: Strong expertise in the UX design process, coupled with excellent design execution skills.
Effective Collaboration: Exceptional relationship-building skills, enabling seamless collaboration with Product Managers, Engineers, and stakeholders.
Quality Advocacy: Passionate about elevating product design quality, driving innovation, and pursuing excellence.

You have 5–8 years of total experience in product design, with at least 2 years in a leadership role.
You stay close to the output, engaging in UX/UI discussions and critiques to help your team grow technically.
You bring a data-informed mindset, using qualitative and quantitative insights to inform design decisions.
You are technically skilled, with strong expertise in the UX design process supported by an excellent design sense for execution
You have extensive expertise in design systems, UX patterns, and tokens, coupled with a robust knack for viewing designs and solutions from a systemic perspective.
You are an excellent relationship builder, able to collaborate effectively with Product Managers, Engineers, and other stakeholders to align on product goals and strategy.
You are passionate about raising the quality bar for product design, pushing for more innovation and excellence.
You have a strong portfolio demonstrating your deep understanding of the UX process, research, and a strong design sense.

We choose what is difficult because it is more rewarding in the long-term, and makes us resilient, so that we not only survive but thrive.

We are stronger because of our collective passion, diversity, and fellowship. Health and dental benefits: Through our Group Benefits, you’ll get access to dental benefits, extended healthcare benefits for drugs, vision, paramedical coverage (e.g. massage therapists, dieticians, mental health professionals), counseling, health service navigation, life insurance, critical illness and disability insurance, and more. Dedicated Health Spending Account (“HSA”): An additional budget available for you to spend on health-related expenses (e.g. eyeglasses, therapy).

Maternity and Parental Leave: To help launch our team members into this phase of family life we have some additional benefits in place including salary top for the birthing parents and a bonding break for non-birthing parents.

Every team member, not just people leaders and executives receive equity (aka ownership in the company).

Vacation Time: All team members get paid vacation time and a company break in December so they can recharge when they need it.

Flexible work location: Our hybrid work schedule offers flexibility to work from home on Tuesdays and Thursdays. Furthermore, our core hours give team members flexibility to manage other parts of their lives.

Training: Helcim will cover 50% of the applicable training costs of up to $500 per year.

Full-time
Hiring manager: Location: Hybrid, In Office Monday's, Wednesday's + Friday's