Reception | Client Services Support Clerk

The Administrative Assistant plays an important role as part of the Employment and Learning Centre team. They are responsible for complex and detailed administrative support. Along with the ability to maintain a positive attitude through change and multiple priorities, the Administrative Assistant has excellent communication, computer, and organizational skills. Administrative Duties:
Model exemplary customer service while creating a welcoming environment;
Schedule and manage client appointments, training classes, interviews, and meetings;
Provide administrative support to program staff and management.
Enter client data into the database from information collected via phone, email, or in person;
Create forms and spreadsheets to track information, participant feedback, and data for reporting purposes.
Office Support:
Ensure consistent high-quality in-service delivery, processes, and resources;
Provide administrative support such as document creation, file management, scanning, and photocopying;
Collaborate on marketing initiatives and work in a team environment to support Employment & Learning Centre programs.
Diploma or certificate in administration, office or business-related field
A minimum of 2 years of relevant experience in an administrative assistant role or a comparable position that involves client services and reception duties.