Application Analyst, Support

GF&RT Operations & Legacy Applications team provides the operational and functional support of General Ledger solutions and Payment Operations technologies across Global Finance.

The Peoplesoft Application Functional Support Specialist will be responsible for supporting the PeopleSoft GL modules along with the integration of all interfaces with the GL including PeopleSoft AP and Lease Admin. The incumbent will be responsible for executing on production cycles functional system maintenance report maintenance and functional user support; In addition documenting and testing new PeopleSoft functionality and coordinating the promotion through development UAT and production to bring efficiencies to the business processes.

Provide functional support to Peoplesoft GL/AP and Lease Admin module. Support maintenance of chart of accounts mapping business calendar in PeopleSoft and Oracle FAH.
Monitor overnight batch processes trouble shoot interface issues and provide issue resolutions.
Support PeopleSoft and Autosys job scheduler Application and UNIX servers.
Provide functional support and solutions to PeopleSoft related problems including but not limited to access security connectivity reporting and online application errors.
After hour and weekend support to application users are required regularly.
Assist in system patches upgrades or enhancements by executing system test procedures documenting changes and ensure all change control requirements are satisfied.
Work with the user community to develop relevant and timely solutions that not only align to PeopleSoft functionality but also ensure business requirements are met.
Support critical PeopleSoft reporting cycles and ensure all elements of the reporting infrastructure meet month end and quarter end user requirements. This includes monitor reporting processes ensuring data integrity of the delivery reports and meet aggressive deadlines.
Maintain chartifields and reporting tree structures to support various reporting cycles including Statutory Regulatory management and branch reporting for Canadian and US operations.
Work with stakeholders to gather information utilizing a variety of techniques such as interviews work sessions storyboarding and prototyping.
Evaluate customer needs/issues analyze business processes assist in evaluating alternatives and determine appropriate solutions with technical staff.
Assist with system design and data migration reviews as needed.
Assist with development of test conditions test cases testing reviews and analysis of testing results. Follow standard software implementation best practices and work with configuration customization reports and interfaces testing and end user training on functional production support.
Coordinate promotions and promote changes using various change control tools.
Suggest improvements or enhancements to processes and systems in order to increase customer satisfaction or improve productivity

Minimum of 2 years PeopleSoft experience with a strong focus on PeopleSoft GL and AP module is ideal
Working experience in other PS financial module (AM/AR) Lease Admin and FAH are an asset
Working knowledge of PeopleSoft Tools SQR SQL UNIX and shell script is nice to have
Experience with operational and functional application support
Fundamental accounting knowledge on ledger design FX revaluation and translation process are an asset
Good understanding of PeopleSoft Architecture setup tables and processes
Knowledge of PS application implementation and testing best practices and methodologies
Ability to write functional requirements use cases and other analysis/design artifacts effectively (storyboards screen prototypes etc.)
Minimum of 1-2 full life cycle implementations
Conceptual knowledge of data modeling and database design
Diversity Equity Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential respected for who they are and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities ethnicity race age ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Upskilling through online courses cross-functional development opportunities and tuition assistance.
Competitive Rewards program including bonus flexible vacation personal sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons contests cooking with friends Humans of Digital and much more!

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role.