Product Manager Remote (m/f/d)

Our client, a growing organization in the Health Tech industry, is hiring a Head of Product.
You will turn deep operational expertise into repeatable, revenue-generating products, including leading the development and scale of an AI-powered Billing Bot designed to automate core billing workflows (e.g., claims processing, reconciliation, or coding) and other automation initiatives that drive efficiency and customer value. You will provide direct leadership and mentorship to a Junior Product Manager, with the opportunity to build and scale the product team over time.
This is a highly visible and collaborative role, working closely with Operations, Engineering, AI, Sales, and Customer Success teams. You will shape product direction, influence pricing and packaging, and act as the senior product voice across the organization. This is a player-coach role, where you will operate hands-on in the near term while building the product function and team over time.
This is an existing, full-time opportunity with a hybrid model for candidates based in the GTA (two days per week in the Toronto office). We are also open to considering fully remote candidates within Canada.
Own a meaningful transformation. You will lead the shift from a service-led model to a scalable, SaaS and AI-enabled platform, building the foundation for long-term growth, improved margins, and reduced churn.
You will lead high-priority initiatives, including the AI Billing Bot and automation programs, that directly improve customer experience, streamline operations, and unlock productivity across the business.
As the company scales, your scope and influence will expand, with a clear path toward VP or Chief Product Officer-level leadership.
Lead product transformation. Translate billing and operational expertise into productized solutions that improve margins, reduce churn, and drive efficiency.
Operate as a hands-on product leader while maintaining a clear, forward-looking roadmap, defining requirements, guiding delivery, and ensuring alignment between near-term execution and long-term strategy.
Lead and mentor a growing product team, fostering a culture of ownership, accountability, and continuous improvement, while ensuring alignment across cross-functional partners.
Collaborate with leadership to influence pricing, packaging, and growth strategy, while enabling teams to scale through better processes and technology.
Product leadership and transformation experience. You bring experience leading service-to-SaaS or product transformation initiatives, with a strong grasp of product strategy, lifecycle management, and commercial impact. You are comfortable operating in ambiguity and building structure where it doesn’t yet exist.
You’ve led small, high-impact teams and know how to coach, mentor, and drive performance. Technical and analytical fluency. A virtual interview with a Talent Advisor discussing your interest in the role and your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool.
An in-person interview with the Senior Director, Operations and two senior team members to share your insights and ask questions about the company and the role.
Compensation: $100K - $150K inclusive of bonuses.