Field Service Technician (Technicien Service Clients) F/M

At ABB, we help industries outrun - leaner and cleaner. As a global market leader, we'll give you what you need to make it happen. Drives & Motors Service Operations Mgr
As a Field Service Technician, you will be responsible for delivering high-quality technical support and service to our customers. You will perform installations, maintenance, and repairs on equipment, ensuring optimal performance and customer satisfaction.
This role is contributing to the Low and Medium Voltage Drives Service Team in the Central Canada region .
Applying safety rules and safe practices, as well as environmental responsibilities during all service activities.
Leading Health, Safety, and Environment (HSE) activities at customer sites and reporting unsafe practices and incidents to ensure a safe working environment.
Troubleshoot, Commission (Start-up) and Service Low and Medium Voltage drives.
Responsible for providing technical support/service to customers during the complete life cycle of the equipment. Engineering service may include identifying and correcting hardware/software discrepancies, on-site or via telephone, pre-sale, or post-sale
Evaluate, select, and apply standard technical methods, processes, and criteria, using judgment in making minor adaptations and modifications
Responsible for own work, either as a member of a team or independently, and may provide work direction to technicians or associates on projects
Is part of a field P&L operation, balancing customer satisfaction and profitability
Identifying new service business opportunities in close cooperation with customers and ABB teams.
Coaching technicians and engineers, and supervising complex site activities and developing, mentoring, and providing technical guidance to colleagues. Acting as a trainer when needed, for both team members and customers.

You will join a team of professionals where you will be able to thrive in delivering solutions and services ensuring our customers get the most out of their investment.
Bachelor's Degree in Electrical Engineering or Technologist Diploma in Electrical Technology.
Minimum of 5 years experience with installation and maintenance of industrial control systems, including, low voltage and medium voltage drives, PLCs and HMIs.
Strong customer focus and the ability to relate well to customer needs, strong interpersonal, leadership, and organizational skills.
Must be able to work in a multi-disciplined service environment often under pressure filled conditions.
Technical communication skills in English including the ability to write reports and speak effectively before customers or employees. (French in an asset)

You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. ABB may utilize Artificial Intelligence (AI)-enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; This position is a replacement of a current role
#As an Employment Equity Employer, we believe in an inclusive and diverse workforce. We are committed to ensuring that our policies and practices align with the Employment Equity Program, aiming for a workforce that is truly representative of the four designated groups:
Women
Indigenous peoples
Persons with disabilities

ABB is dedicated to providing reasonable accommodation for applicants with disabilities and encourages candidates to self-identify during the application process.