Guidance Counsellor
Full-time
TELUS Agriculture & Consumer Goods
The Unified CPE Device Management team keeps millions of TELUS devices connected. We drive the strategy operations and evolution of platforms that remotely manage everything from Internet gateways to SetTop Boxes in homes across Canadaensuring seamless connectivity and entertainment experiences at massive scale.
Were seeking an experienced L4 Technical Professional to join our this pivotal role youll help shape TELUS CPE device management strategy and drive the evolution of our infrastructure. Youll work at the intersection of telecommunications and cloud technology designing and implementing scalable solutions that manage devices across our network.
Shape TELUS CPE device management strategy by collaborating with senior technical leaders to influence architectural designs that support millions of customer devices
Design innovative CPE management architectures ensuring high reliability optimal performance and seamless scalability
Build and optimize AWS/GCP solutions enabling large-scale device management that reduces costs and improves system responsiveness
Implement TR-069 and TR-369 protocols with vendors ensuring efficient provisioning monitoring and management that enhances customer experience
Deploy leading monitoring solutions providing insights that maintain system health minimize downtime and accelerate incident resolution
Partner with network engineering product management security and operations teams to deliver integrated solutions aligned with business goals and customer needs
Evaluate emerging technologies with the engineering community to pilot new approaches that enhance TELUS CPE management capabilities
5 years of professional experience with cloud platforms (AWS and/or GCP)
- Proven expertise in cloud infrastructure design and implementation
- Experience with monitoring and observability tools ideally Dynatrace Prometheus and Zabbix
- Programming experience with REST APIs familiarity with Swagger and Postman
- Excellent problem-solving abilities and architectural thinking
- Familiarity with CPE management protocols specifically TR-069 and TR-369
Experience with AWS IoT Managed Integrations
Knowledge of network protocols and telecommunications standards
Vacancy posted 16 days ago
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