Client Services Specialist - Part time
FYihealth group
Our FYidoctors Lloydminster - 50 Ave clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.
This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Friday.
Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
Perform pre-testing to support comprehensive eye care
Coordinate appointments, prepare prescription printouts, and manage billing and payments
Deliver exceptional customer service ensuring a positive patient experience
Support clinic operations by performing additional duties as required
Previous retail experience is considered an asset
Proficiency with technology and computers, including MS Office Suite
Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics)
Continuous training and development opportunities to support your career growth
At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity.
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