Meat Cutter / Customer Service

If you’re looking for more, you’ve come to the right place.
From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity.
Job Description

Be part of what makes us different.
You’ll bring our passion for quality to life by combining expert meat preparation with outstanding customer service. Through craftsmanship, attention to detail, and teamwork, you’ll help ensure every service counter reflects Farm Boy’s commitment to a fresh, welcoming shopping experience. Here are some of the other ways you’ll help us stand out:
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.
Prepare and cut meats for our service case, ensuring attractive displays and consistently high product standards.
Package, stock, and rotate display counters and shelves so all products are finessed, fresh, and of exceptional quality.
Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dishwashing.
Follow all corporate policies and procedures with particular focus on Health & Safety, Food Safety, HACCP compliance, and proper equipment use.
Train and mentor Team Members enrolled in the Meat Cutter development program, supporting skill development and operational excellence.
Complete designated opening and closing procedures and provide support to fellow Team Members as needed.
Assist the leadership team with operational duties, including inventory counts and supply ordering.
Take on additional responsibilities on a periodic basis to support overall department operations.
Qualifications

What you bring to the table.
We provide the opportunity, and you bring the potential.

• A genuine passion for delivering engaging and exceptional customer service.
• 1 - 3 years of related experience in a similar role, or an equivalent combination of education and experience.
• The ability to work independently while taking pride in exceptional quality, attention to detail, and cleanliness standards.
• A collaborative, team-oriented approach supported by strong written and verbal communication skills.
• Comfort working in a fast-paced team environment while maintaining high service and quality standards.
• Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, repetitive movement or tasks, frequent use of protective equipment or clothing, and work that is frequently performed in colder environments.
• Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
• Fluency in English; French language skills considered an asset.

What we bring to the table.
At Farm Boy, we believe in supporting our Team Members throughout their careers. From the head office to the individual store, we’re proud to stand out in the market as a workplace that offers:
Comprehensive benefit program and coverage that varies by position.
Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
A 10% discount on in-store purchases.
On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
The opportunity to support local neighbourhoods through our community programs

Additional Information

Grow a Career with us...
Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!
We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.
We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.
We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.