Family Service Support Worker

Position: Family Support Worker (1 Full-Time Permanent Vacancy )
January 4, 2026
Reporting to the Supervisor, the Family Support Worker is responsible for providing a support function alongside front-line staff with respect to children, youth and families in care or customary care. Family Support Workers provide a variety of services in support of case management duties assigned to a worker: monitors court ordered Family visits for children/youth and their parents/caregivers, as assigned; provides assistance to families involved with child wellbeing services and/or child/youth in care or customary care that are supportive, educational, and empowering; undertakes a variety of social service support responsibilities that are complementary to the role of the worker.
Providing support for the child/youth under his/her care during community outings.
Ensuring the safety and well-being of the child/youth while under his/her care.
Assisting in carrying out the plan for the child, youth, or the family as directed by the Supervisor or designate.
Modeling appropriate behaviours and language.
Providing transportation for the child, youth and/or family as directed by the Supervisor or designate.
Encouraging positive communication with the child, youth, and family.
Empowering the child, youth, and family to feel worthwhile and valued.
Reporting immediately to the appropriate person, any child/youth who may need protection or are at risk.
A Diploma in the Human Services field with at least one year of similar experience or the equivalent of a Human Service Certificate with at least three (3) years of similar experience.
Experience working within Child Welfare and/or Indigenous Child-Wellbeing setting would be considered an asset.

Our office hours are 8:30am - 4:30pm, Monday to Friday, with a one-hour unpaid lunch. However, based on the needs of those we serve, our frontline staff regularly find themselves working outside of these hours, including evenings, weekends, and holidays.

As an Indigenous Child Wellbeing Agency, we give priority to applicants who identify as First Nations, Inuit, Métis, and those with close affiliations.

About Dnaagdawenmag Binnoojiiyag Child & Family Services:

Dnaagdawenmag Binnoojiiyag Child & Family Services is a multi-service Indigenous Child Well-Being Agency. We provide a stable foundation for children, youth, and families, through wraparound services that are culturally based and family-focused.
We seek to support our families in the way they deserve, with care and authenticity, and by recognizing and respecting spirit.
We form a wholistic, inclusive, and nonjudgmental circle of care. We seek to honour and support those we serve, with a constant commitment to growing our base of knowledge and expertise.
​We are an agency that delivers culturally-intelligent services to our partner First Nation communities in Ontario. With our team of dedicated staff, we work with children, youth, and families as early as possible to help them navigate various obstacles and access services available to them. We offer services such as Child & Youth Mental Health and Addictions, Youth Justice, Youth in Transition, Child Welfare, and Alternative Care.