Recruitment Manager - Diversity & Inclusion

Recruitment Manager Location Peterborough, ON K9J 2R9 : PURPOSE OF THE POSITION The Recruitment Manager's primary responsibility is to manage current client accounts and actively recruit candidates to fill open positions while maintaining a high standard of excellence in staffing solutions. This role includes the full exercise of management authority over external employees, including the power to supervise, train, hire, discipline, performance manage, and terminate where appropriate. The Recruitment Manager is expected to promote the company's values and services in a highly professional and knowledgeable manner, consistently striving to exceed both short-term and long-term goals related to sales growth, service delivery, and profitability. The role also includes essential administrative and clerical responsibilities that support effective office operations.
As a leading agency with Indigenous senior leadership, Level A Professional Group operates with a deep-rooted commitment to community engagement and respect for diversity and inclusion. The Recruitment Manager will report to the General Manager (or delegate) and represent the organization with integrity, professionalism, and cultural awareness.
With ambitious growth projections in sales and market share, the Recruitment Manager will play a pivotal role in driving expansion while helping Level A remain mission-driven—supporting Indigenous communities, promoting a hand-up philosophy, and building opportunities for sustainable success across all client industries.
Relationship Building: Foster collaborative relationships with clients, candidates, internal stakeholders, and community members.
Organizational Excellence: Utilize exceptional time management and goal-setting skills to stay organized in a dynamic environment.
Client Account Management
Build and maintain accurate, up-to-date client records in both digital and paper formats.
Deliver exceptional customer service and troubleshoot any issues to ensure client satisfaction.
Conduct on-site client support duties including attendance tracking, safety walkthroughs, and client evaluations.
Arrange and lead job-site tours and orientations.
Recruitment and Staffing
Administer relevant skills testing and interpret results to inform hiring decisions.
Verify references and conduct employment history checks to ensure candidate credibility.
Track employee availability, update databases and call logs, and confirm job acceptances.
Provide orientation and mandatory safety training, including WHMIS and other required certifications.
Employee Relations and Oversight
Supervise external staff to monitor attendance, performance, and professionalism.
Offer ongoing coaching and address barriers to performance.
Apply progressive discipline policies, including verbal warnings, documentation, and termination as necessary.
Investigate attendance issues and collaborate with clients to manage any feedback about performance.
Administrative and Front Desk Functions
Serve as the first point of contact for phone, email, and in-person inquiries.
Draft internal memos, letters, reports, and general correspondence.
Keep the office environment clean, welcoming, and professional at all times.
Report health, safety, or security concerns promptly to senior leadership.
Take on special projects at the discretion of the General Manager.

GENERAL OFFICE RESPONSIBILITIES

Participate in recruitment advertising through various job boards and social platforms.
Lead the administration and follow-up of WSIB claims until their resolution.
Oversee the collection and accuracy of weekly timesheets and submit payroll packages accordingly.
Be available for after-hours emergency calls and weekend support rotations.
Perform miscellaneous office duties including mail distribution, data entry, and reception services.
Demonstrated ability to manage large groups of external employees across multiple client sites.
Foster effective communication at all levels of the organization.
Strong working knowledge of Microsoft Office Suite and CRM databases.
Proficient in operating standard office equipment.
Ability to multitask and manage competing priorities in a fast-paced environment.
Knowledge of health & safety procedures and general office protocols.
High school diploma or equivalent; post-secondary education an asset.
Exceptional typing skills (minimum 40 words per minute).
Strong interpersonal and professional telephone etiquette.
Available to work flexible hours, including after-hours or weekends, based on client needs.
Business professional and business casual wardrobe required.
Willingness to travel between client sites and events.
A deep commitment to ongoing learning and development.
Office Hours: Monday to Friday, 8:00 AM to 6:00 PM (not including on-call, business meetings, and client functions).
Office Location: We offer a competitive base salary starting at $60,000 annually , plus a lucrative commission structure that rewards your performance. You'll have the potential to earn up to $20,000 or more in commission , with 10% commission on permanent placements and an additional 5% for successfully placing the candidate —that's up to 15% of the total billed amount for each permanent placement you make. Your earning potential grows with your results, giving you both stability and strong financial upside.
Staffing and Recruiting

Full-time
Job Types: Full-time, Permanent
Bonus pay
8 hour shift
~ Monday to Friday