Lead Digital Product Designer

Job Description
About Design at RBC Wealth Management
Our goal is to become our industry’s leader in exceptional digital experiences. To get there, we’re putting strategy, research, design principles, and technical innovation at the center of everything we do. But we need exceptional digital professionals, like you, to bring our process to life.

What is the Opportunity?
We want every point of contact with our RBC Wealth Management clients to feel important to them. That’s where you come in. The Lead Digital Designer provides advanced domain knowledge, strategic advice and expertise to senior stakeholders and design peers on the use of user interface patterns and behaviors in digital experiences. The role leads complex projects, managing design and delivery of visual and interactive artifacts to define interactions with RBC Wealth Management’s products and services.
As a senior individual contributor on the Design team, you have domain fluency and provide technical and market guidance to others while making decisions about complex, ambiguous problems impacting product and business outcomes. You use your advanced knowledge of user and business needs to define metrics and test outcomes. Collaboratively planning projects, you have a significant influence on product and business strategy, identifying business opportunities and assigning tasks to others while working independently.

What will you do?
Your expertise will shine and come to life with a focus on these 2 aspects:

Product Design Strategy & Delivery
Design Strategy
Break down complex topics and present effectively to broad audiences and senior stakeholders
Lead and facilitate design critique and ideation sessions, evaluate Digital User Experiences for inclusivity and provide advanced advice and guidance to cross-functional teams and stakeholders
Artifact Creation
Apply comprehensive design theories, research data and best practices to inform design decisions, while guiding and mentoring peers and teams
Create complex low-fidelity sketches, wireframes, and prototypes to explore, communicate, and validate ideas. Create complex prototypes to provide high-fidelity specifications for development
Research and Testing
Collaborate with Design Researcher to design and facilitate research activities, analyze data, identify key findings to inform strategic decisions with clear and actionable recommendations
Research interaction design strategies in the financial services sector and perform competitive Design audits pertinent to specific design or business goals
Leadership
Represent the Digital Product Design practice as a trusted business partner by providing measurable business value and leadership-level insights to cross-functional partners and stakeholders through demos, presentations, and workshops
Empower teams to succeed with a shared vision; delegating authority, and removing obstacles that hinder progress

What do you need to succeed?
Must-have
BA/BS degree in Design (e.g. user experience, graphic, visual communications, digital product, industrial), Human Computer Interaction (HCI), Computer Science (CS), Systems Design / Human Factors Engineering or a related field or equivalent practical experience
A minimum of 7 years of experience in designing and developing usable interfaces across multiple platforms
Demonstrate ability to articulate design strategy, rationale, and logic; describing benefits and highlighting risks associated with design decisions
Strong expertise with Figma, accessibility, agile methodologies and user experience metrics
Experience designing web and mobile native user interfaces
Experience creating or contributing to a design system

Nice to have
MA/MS degree or certification in Design (e.g. user experience, graphic, visual communications, digital product, industrial), Human Computer Interaction (HCI), Computer Science (CS), Systems Design / Human Factors Engineering or a related field or equivalent practical experience or a related field
Experience working within a large organization and within an agile environment
Experience supporting and collaborating on the creation of robust Design Systems

What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
You’ll find yourself in a culture where designers feel included, valued, and heard; in a supportive environment surrounded by peers who exceed in their area of expertise
You’ll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader
You’ll be part of team that’s pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve
Work/life balance is important to us; you will be part of a company that values your time

Job Skills

Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO City:
Toronto Country:
Canada Work hours/week:
37.5 Employment Type:
Full time Platform:
WEALTH MANAGEMENT Job Type:
Regular Pay Type:
Salaried Posted Date:
2025-11-19 Application Deadline:
2026-01-09 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.