Product Analyst Data · · Fully Remote

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
* Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a Product Data Analyst on GitLab's Product Data Insights team, you'll help product teams make better decisions through trusted data and clear analysis. Working closely with Product Managers, Engineering, UX, and leadership, you'll examine customer behavior across the customer journey to improve both the customer experience and business outcomes. In this role, you'll build business intelligence solutions, define and maintain product key performance indicators, and turn usage data into insights that support strategic decisions.
This role focuses on GitLab's Platforms sections, an important area that helps ensure GitLab's infrastructure can scale over time. You'll also support our Dedicated offering by exploring usage and behavioral patterns across that deployment type. In GitLab's all-remote, asynchronous environment, you'll contribute to a transparent, values-driven culture where data storytelling helps teams understand product health and act with confidence.
Gather data from multiple sources and connect disparate data points into a clear story about product usage, customer behavior, and product health.
Establish reporting for new products and features, including defining metrics and building repeatable analysis that teams can use to track adoption and performance.
Analyze usage patterns within GitLab's Platforms sections to help teams understand how this area is performing and where improvements may be needed.
Explore behavioral trends for the Dedicated offering to surface insights that can inform product decisions and the customer experience.
Partner with UX to better understand user behavior and support research with quantitative analysis.
Work with Engineering teams on data collection and instrumentation approaches so product usage can be measured accurately and consistently.
Collaborate with Analytics Engineers on data modeling needs for reporting and analysis, helping ensure the underlying data supports reliable decision-making.
Advanced SQL skills and the ability to use data to answer complex product questions with clarity and accuracy.
Experience building business intelligence visualizations and dashboards, ideally in Tableau or a similar tool.
Experience working directly with Product and Engineering teams on data creation, instrumentation, and measurement strategy.
Experience partnering with Data and Analytics Engineering teams to shape data models for reporting and product analysis.
Strong analytical thinking and the ability to turn product usage data into practical recommendations for stakeholders at different levels.
Experience conducting and interpreting A/B tests to evaluate product changes and support evidence-based decisions.
Clear written and verbal communication skills, with the ability to explain complex findings in simple language.
Comfort working in an all-remote, asynchronous environment and collaborating effectively across functions while staying aligned with GitLab's values.
The Product Data Insights team sits within GitLab's Enterprise Data & Insights organization and includes a manager and product analysts who support specific areas of the product. As a team, we work closely with product partners to improve decision-making through trusted metrics, thoughtful analysis, and clear storytelling. Our work helps teams understand product usage, customer behavior, and overall product health so they can make informed decisions that improve GitLab.
It's a strong fit for someone who enjoys working across teams, building context in a complex product environment, and helping others use data with confidence.
The base salary range for this role’s listed level is currently for residents of the United States only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . How GitLab Supports Full-Time Employees
~ Home office support

All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .