Veterinary Clinic Receptionist
$17 per hourFull-time
Crossroads Veterinary Clinic
The Customer Service Representative is responsible for ensuring the quality of care and service provided to the pets and the people we care for is impeccable. Through helping to foster a patient focussed service model, participating in a supportive work environment, and by communicating openly with the medical team, the Customer Service Representative supports the growth and vision of the practice .
Receptionist Duties
- Efficiently and accurately performs clerical and reception duties, client and in-patient intake and discharge duties, schedules appointments, answers questions, and maintains front office and exam room flow.
- Acts as the liaison between clients and medical team and relays all necessary information timely and correctly. Correctly enters client and patient information into patient management software and confirms it's up-to-date at every visit.
- Supports healthcare recommendations and helps educate clients on care or products that would enrich the life of their pet.
- Greets, handles, and treats pets with kindness, compassion, patience and skill using Fear Free techniques. Helps provide an organized and calm procedural and patient flow throughout medical and treatment areas.
Problem solving skills with the ability to adapt, be creative, and offer quick and effective solutions
- A love for animals!
Job Types: Full-time, Permanent
Pay: From $17.00 per hour
Dental care
Employee assistance program
Life insurance
On-site parking
Monday to Friday
Customer service:
Vacancy posted 2 days ago
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