Head of Product Development, Restaurant

DSV – Global Transport and Logistics
DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Job Posting Title: Product Manager, Tradelane Development
Time Type: Full Time

The Product Manager, Trade Lane Development (TLM) is responsible for driving profitable growth and competitive positioning on assigned ocean freight trade lanes. This role combines procurement leadership with commercial strategy, ensuring that carrier capacity, pricing, and service levels are aligned with sales and operational objectives.
The TLM owns the trade lane business plan, including procurement, capacity management, customer development, and profitability. Acting as the primary commercial and procurement lead, the TLM partners with carriers, Sales, Operations, and overseas counterparts to deliver volume, gross profit, and customer satisfaction targets.

Propose and agree on objectives and strategies for respective trade lane market development.

• Co own master trade lane business plans in alignment with overseas counterparts and Canada’s Trade Lane Management team.
• Lead procurement activities for assigned trade lanes, securing competitive rates and reliable carrier services.
• Serve as the primary trade lane sales contact; Identify and prioritize accounts based on targeted commodities and lane segments.
• Promote and market DSV’s ocean freight services to/from assigned trade lanes in alignment with the local sales organization.
• Organize and support product training for Sales and Operations.
• Support and act as escalation point for branch level operations on commercial and carrier related issues which cannot be solved through local escalation.
• Provide and disseminate market intelligence (rates, capacity, competitor activity, regulatory updates) to stakeholders.
• Coordinate trade lane pricing policies with branches to support competitive market positioning.
• Monitor trade lane performance (TEU, CBM, gross profit, win ratio) and service activities; Provide quarterly feedback to management on trade lane performance and outlook for the next quarter.
• Cultivate overseas trade lane development partnerships to align business opportunities and customer solutions.

Quality, Health & Safety:

• Perform assigned tasks to support DSV’s objectives and targets regarding quality, health, safety, and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
• Ensure that day to day activities embrace sustainability and safety, reducing environmental impact, supporting communities, and minimizing workplace incidents.

A college certificate or degree in international trade, transportation, logistics, or a related field is beneficial.

• Minimum 7 years of experience in logistics and transportation, with at least 5 years in ocean operations, pricing/procurement, tradelane management, or product development.
• Possession of certifications such as CIFFA (Canadian International Freight Forwarders Association) can be an asset. Strong understanding of ocean freight procurement, logistics, and supply chain management.
• Ability to analyze data and make strategic, profitability focused decisions to optimize trade lane operations.
• Familiarity with international trade regulations, carrier agreements, and compliance requirements.
• Leadership qualities to effectively align cross functional teams and drive performance.
• Ability to adapt to changing market conditions, industry trends, and regulatory environments.
• Proficiency in relevant software and tools used in the industry.
• Willingness to travel, if necessary, to engage with carriers, clients, and overseas partners.

Language and Computer Skills

• English is the principal language for this position; additional languages may be required depending on assigned trade lanes.
• Microsoft Office suite.
• CargoWise experience, an asset.

Prolonged periods sitting and standing at a desk and working on a computer.

• Occasional travel may be required.
• Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. At DSV, performance is in our DNA. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
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FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information.