Responsable Support Hôtelier
$39.75 per hourComfort Inn & Suites
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 40 hours per week
Education:
Expérience: Education
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Work setting
Rural area
Hotel, motel, resort
Tasks
Develop and implement policies and procedures for daily operations
Recruit and hire staff
Supervise staff
Conduct performance reviews
Negotiate with suppliers for the provision of materials and supplies
Conduct training sessions
Negotiate with clients for the use of facilities
Perform front desk duties
Prepare budgets and monitor revenues and expenses
Arrange for and oversee maintenance activities
Enforce policies and procedures
Address customers' complaints or concerns
Assist clients/guests with special needs
Establish work schedules
Organize and maintain inventory
Supervision
~16-20 people
Computer and technology knowledge
MS Word
Quick Books
Central reservation system (CRS)
MS Excel
MS Office
MS Outlook
MS PowerPoint
MS Windows
Google Drive
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Attention to detail
Combination of sitting, standing, walking
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player
Screening questions
~ Do you have experience working in this field?
Employment terms options
Evening
Flexible hours
Experience
~3 years to less than 5 years
Employment terms options
Morning
Weekend
Health benefits
Dental plan
Health care plan
Vision care benefits
Other benefits
~ Free parking available
Support for newcomers and refugees
~ Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Support for youths
Participates in a government or community program or initiative that supports youth employment
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
~ Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Supports for visible minorities
~ Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
$39.75 per hour
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