Full Time Front Desk Receptionist

We're looking for a friendly, organized, and customer-focused Front Desk Receptionist to be the first point of contact for our patients and help create a positive experience from the moment they walk through our doors.

If you enjoy working with people, thrive in a fast-paced environment, and are looking to build a long-term career in healthcare, we'd love to meet you.
As our Front Desk Receptionist, you'll be the heart of the clinic's daily operations. Your ability to stay organized, communicate clearly, and provide exceptional customer service will play a key role in delivering an outstanding patient experience.
Answer phones, emails, and online inquiries in a timely manner.
Schedule, confirm, and reschedule appointments using our electronic health record system.
Process payments and assist patients with insurance and third-party billing inquiries.
Help maintain an organized, welcoming reception area.
Order office supplies and assist with general administrative tasks.
Participate in ongoing training and support other areas of the clinic when needed.
Loves helping people and creating positive first impressions.
Is comfortable learning new technology and clinic software.
Experience That's an Asset
Previous reception, administrative, or customer service experience.
Experience in a healthcare, optometry, or medical office setting.
Familiarity with electronic medical records (EMR/EHR) systems.
Experience with insurance billing or patient scheduling.
Dental benefits.
Health Spending Account (HSA).
Ongoing training and professional development.
Full-time position
Tuesday to Sunday
If you're passionate about providing exceptional customer service and want to join a team dedicated to outstanding patient care, we'd love to hear from you.