Manager, Operations - *Permanent Full-Time

Full-Time | Permanent
Are you an experienced operations leader who thrives in fast‑paced environments and enjoys building strong teams, systems, and client relationships? Edon is seeking an Operations Manager – Building Operations to lead facility operations, oversee service delivery, and drive operational excellence across a diverse commercial property portfolio.
This role is ideal for a hands‑on leader with a strong technical foundation, sound financial acumen, and the confidence to take ownership of performance—from site start‑up through stabilized operations.

As an Operations Manager, you will be responsible for the overall performance of assigned facilities, ensuring contracts are delivered to standard, teams are supported, and clients receive consistent, high‑quality service. You’ll work closely with internal operations teams, clients, and subcontractors while maintaining accountability for safety, budgets, compliance, and operating results.
New‑Build Commissioning & Site Start‑Up
A key component of this role includes leading the commissioning and start‑up of a new-build site . Work directly with the client and project stakeholders to transition the facility into live operations
Hire, train, and build the on-site operations team
Ensure the site is fully operational and performing to contract standards
Maintain accountability for performance once operations are stabilized
Competitive compensation with full health and dental benefits
Tuition reimbursement, mentorship, and professional development support to help you advance in property management
A collaborative, COR-certified and ISO 9001:2015-certified environment where safety and quality are top priorities
Opportunities to contribute to process improvements that reduce paperwork and boost operational efficiency
We’ve been shaping Alberta’s real estate landscape for more than 30 years and have grown into a dynamic organization of nearly 900 professionals delivering complete building management solutions. Our projects span more than 80 Alberta communities, managing 18 million sq. ft. of property across 600+ buildings and providing tenant services in over 500 sites. We are continually expanding our services from caretaking and grounds to security and project management to meet evolving client needs and provide our team members with diverse, meaningful work.

At Edon, collaboration and innovation are at the heart of what we do. You’ll join a forward-thinking, supportive team where your attention to detail and commitment to service help shape the spaces where people work, connect, and grow

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Property Management: Oversee all aspects of facility operations, liaise with clients and tenants, and ensure subcontractor and supplier standards are met.
Guide and support operations and administrative teams, fostering staff growth and performance.
Building Operations: Manage preventive maintenance programs, troubleshoot building systems, and ensure compliance with safety standards.
Project Management: Coordinate facility projects, renovations, and upgrades from planning to execution.
Client & Contractor Relations: Build strong relationships with clients, subcontractors, and suppliers to maintain service excellence.
Ø Conduct on-site safety inspections and audits as required for buildings and projects and ensure that employees and subcontractors are adhering to safety practices.

Minimum 5 years’ experience in facilities management, including maintenance and subcontracted services.
Holds or pursuing an accredited Commercial Real Estate designation (RPA, CPM, FMA, FMP) is an asset
Strong computer skills including Microsoft Word, Excel and PowerPoint, knowledge of computerized accounting systems (MRI experience an asset), and working knowledge of CMMS and BMCS
Extensive knowledge of budgeting, administrative and accounting processes
Comprehensive understanding of building operations and building systems
Strong leadership and supervisory/management skills, including the ability to lead a team of staff to achieve standards and accomplish objectives