Caseworker - Social Work

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents
Reporting to the General Manager and/or designate, the Social Worker is responsible for the delivery of social work services to residents and their families in all Long Term Care and convalescent care programs. Informs resident and family of available services and of resident rights and responsibilities. Performs key role in admissions to and discharges from the facility. Participates in resident care conferences and provides ongoing social work support to families and residents. Participates in continuous quality improvement of the services provided.
Continually evaluates and utilizes best practice information/research to improve the quality of assigned services.
Participates in determining suitability of applicants and selecting appropriate residents for available vacancies.
Assesses and assists residents and families where there is an indication of a psychosocial problem, involving emotional, behavioural and or cognitive concerns.
Leads referrals to Public Guardian and Trustee, and support residents/families with financial matters.
Assists with coordination of admission of new residents to the community.
Prepares resident social/psychosocial histories for initial care conferences.
Provides consultation and education to residents and their families and directs them toward appropriate government and community resources.
Supports educational in-service training for staff related to resident rights and social services.
Liaises with the Health Authority and other local community physicians.
Assists in discharge planning for convalescent and complex care clients.
Assists with arrangements for resident out-of-community health care, transportation and counselling services.
Participates in the community’s Continuous Quality Improvement Program and Accreditation processes.
Attends resident care conferences as required, team rounds, and family meetings and presents information related to the social welfare of the residents.
Maintains and updates resident records as appropriate and in accordance with community policies.
Participates in planning and monitoring program development including palliative care.
Actively participates in orientation of new staff, community programs, meetings, committees and educational in-services.
Maintains a safe environment for residents, family and staff, through:
Bachelors degree in Social Work is required.
Masters in Social Work an asset.
3 years of recent related experience - long term care setting preferred.
Current registration with the BC College of Social Workers.
Ability to be flexible and adapt in a variety of situations and groups and can manage change effectively.
Ability to be an active listener and understand the needs of all persons served.
Computer skills including the ability to navigate basic computer programs such as Word, Excel, Outlook.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
Ability to read, write, and speak English proficiently and understand verbal and written instructions.
West Coast Seniors Housing Management