Clinical Service Manager

Clinical Services Supervisor - Overnight Respite Services
Temporary Full Time from September 15, 2026 to October 31, 2027
Brampton Site
On-site
Replacement Position
Reporting to the Clinical Operations Manager, the Clinical Services Supervisor (CSS) is responsible for the day-to-day delivery of respite services at the Brampton site. The CSS will provide leadership to a team of clinicians that includes recruitment, onboarding, communication and ongoing performance management of staff, managing referrals for service, caseload management and problem solving. As part of the larger Respite team, the CSS will collaborate with other leaders to work towards seamless service for clients. Provide day-to-day supervision of the respite team and delivery of respite services at assigned site;
Organize caseloads, staff schedules to meet site needs;
Promote an integrated service delivery model;
Identify staff complement needs in conjunction with the Clinical Operations Manager and Human Resources;
Participate in the recruitment, on-boarding, staff orientation and communicating performance expectations for new staff;
Provide performance management, including probationary and performance reviews, and support to team members, engaging Human Resources as appropriate;
Facilitate resolutions to service delivery issues involving clients, families and staff using a solution-focused approach
Monitor operational/clinical activities to ensure performance objectives are met;
Interface with Clinical Administrative Support Services (CLASS) to facilitate operational processes related to intake, service facilitation and health records;
Identify and support professional development and clinical education needs
Ensure team compliance with all relevant policies and procedures including those related to privacy, documentation, health and safety and infection control;
Completion of a university, college or other approved nursing program is required;
Experience in the Overnight Respite CSS role is an asset;
Member of a Regulated Health Professional College;
Minimum of 5 years of clinical experience working with medically complex children and/or young adults and their families;
Working knowledge of respite supports and services for medically and behaviourally complex children is a strong asset;
Experience with CYFSA licensing is an asset;
Flexible, organized and self-directed within scope of responsibility;
Working knowledge of MS Office Word, Excel and PowerPoint applications
Experience with Meditech platform an asset
Bilingualism in French and English is an asset.
Must be available to work flexible hours including evenings and Weekends;
*You must also possess a valid Ontario driver’s license, and have access to a personal vehicle.
Staff actively working in these roles may be prioritized based on your circumstances:
Employees currently in this position who wish to be considered for a transfer (including a change in stream, site, or employment status) should select “Paste Resume” and clearly outline your requested change in the text box provided.
If you need an accommodation at any point in the hiring process, please reach out to our People & Culture team when someone contacts you and we’ll be happy to support you.

Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.