IT Network Admin / Security

About
Chief Isaac Group of Companies
Located
in Dawson City, the Chief Isaac Group of Companies (CIGC) is a
thriving, forward-thinking organization deeply rooted in the rich
heritage of the Tr’ondëk Hwëch’in First Nation. Committed to
economic growth, sustainability, and meaningful employment, we
proudly contribute to the prosperity of Yukon and beyond.
Built
on a strong foundation of innovation, community values, and a
commitment to excellence, Chief Isaac Group is shaping a future that
honors our past while embracing new opportunities. Join us and be
part of something greater - where business and culture unite, in
the heart of the Land of the Midnight Sun!

Job
Summary
Chief
Isaac Group is seeking a Network Systems Administrator to support the
ongoing security and reliability of our network services. This role
is responsible for the installation, configuration, and maintenance
of servers and virtualization platforms, while managing Active
Directory, DNS, DHCP, and Group Policies. The ideal candidate is a
technical expert with strong problem-solving skills, capable of
handling escalated support tickets and ensuring compliance with
organizational security standards.
Key
Responsibilities
Systems
Administration & Security Management:
Perform
day-to-day administration of servers, storage systems, and
virtualization platforms (VMware, Hyper-V), ensuring the reliability
of network services.
Manage
Active Directory, DNS, DHCP, and Group Policies, while maintaining
user accounts and access controls.
Implement
and monitor security policies, endpoint protection, and intrusion
prevention systems to maintain IT security.
Administer
Microsoft 365 services, including user provisioning, license
management, and configuring Exchange Online, SharePoint Online, and
Teams.
Develop
and maintain backup strategies and disaster recovery plans,
including performing daily backup procedures and capacity planning.

Technical
Support Services:

Handle
escalated Tier 3 tickets for complex server, network, and security
issues, ensuring minimal downtime through rapid resolution.
Perform
root-cause analyses for recurring problems and implement permanent
fixes.
Monitor
server and network performance, interpret logs, and engage in
routine security measures.
Collaborate
with external IT service providers and coordinate with vendors for
advanced troubleshooting and system upgrades.

IT
Equipment & Infrastructure Management:

Maintain
and manage the phone system, including VoIP integration, and liaise
with service providers for installations and repairs.
Perform
IT forecasting to meet ongoing needs, maintain ICT asset inventory,
and manage equipment depreciation.
Set
up audio systems for meetings and community events as required.
Manage
warranty issues, RMA processes, and maintain inventory control for
all computer equipment.

Administrative
Duties:

Maintain
detailed documentation of system configurations, network diagrams,
and standard operating procedures.
Contribute
to IT planning by providing weekly help desk activity reports and
scheduled detailed activity reports to the supervisor.
Conduct
onboarding and technical training for new employees, ensuring
knowledge transfer for support tasks.
Track
licensing compliance and ensure adherence to IT security policies
and regulatory requirements.

Qualifications
& Skills

Experience
& Education:

Diploma/Certificate
or post-secondary courses in computer systems, combined with a
minimum of three years of experience in network administration and
technical support (or an equivalent combination of education and
experience).
Proven
experience in disaster recovery planning, implementation, and
Help-Desk support.

Technical
Skills:

Proficiency
with Active Directory, DNS, DHCP, Group Policy, and enterprise
backup solutions.
Strong
knowledge of Microsoft 365 administration, Microsoft Entra ID (Azure
AD), and cloud platforms (Azure, AWS).
Experience
with virtualization technologies (VMware, Hyper-V) and TCP/IP based
networks.
Certifications
such as MCSA, MCSE, CompTIA Network+/Security+, VMware, or Azure
Administrator are considered assets.

Why
Join Us?

Competitive
salary and benefits package.
Opportunity
to grow within a dynamic and community-driven organization.
Gain
experience in diverse IT functions, from cloud administration to
on-premise infrastructure.
Work
in a supportive and team-oriented environment in the beautiful
Yukon.

&##128233;
Apply
today and contribute to the technological success of Chief Isaac
Group!