Transport managers
Canadian National Railway
You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. The Transportation Supervisor is an entry-level front line supervisor position responsible for meeting CN's service commitments by managing the day-to-day train operations within a territory or terminal and the unionized train crews associated. The Transportation Supervisor may also be an on-call position that reports to remote locations (line points) and deals directly with customers and main line concerns. Respond and provide support to the Trainmaster and Assistant Superintendent for crossing accidents and incidents or site of an injury to support employee reaction, work with police and manage the site until the track and service have been restored
Responsible for the draft submission of accident and injury investigation close out
Respond and provide support to the Trainmaster and Assistant Superintendent for a dangerous good incident or leak in a yard, liaise with the Dangerous Goods Officer and ensure employee and public well-being is upheld
Attend Front Line Supervisor Development Programs in order to learn and understand our internal systems, process, policies and procedures for solving issues and making decisions
Maintain teamwork and order amongst staff, contractors, and internal clients by acting with a sense of urgency and respond to issues as they may arise
Use operational data in CN systems to identify opportunities to improve asset utilization and service reliability, taking action for own territory and making recommendations to CN's network implication
Oversee crew utilization, track deadheads, recrews and labour costs as well as improve the operations and cost control in conjunction with the Trainmaster and Assistant Superintendent for the terminal
Set recover plans for service exceptions in conjunction with Rail Traffic Control (RTC) centre, Trainmaster and Assistant Superintendent
Responsible for overseeing accurate timely reporting of delays and identifying ways to reduce delays, managing, monitoring and improving Initial Terminal Delay and Final Terminal Delay
Planning and Organizing Workload
Work with rail traffic control to manage train line ups and train meets to predict estimated time of arrival and train crew needs
Manage crew productivity against switching standards, recommend improvements when appropriate
Give recommendations to cost control and asset utilization in all planning and implementation
Monitor customers service plan and adjust
General Leadership and Supervisions of both Union Workforce
Communicate company goals and policies to create clear understanding of direction and expectations to unionized employees
Develop and sustain the right employee behaviours with feedback, recognition, reinforcement and coaching
Performance Management, Training and Onboarding
Evaluate employee performance and review performance expectations, actual performance, and overall performance ratings
Identify and coach performance deficiencies, and take action to build required behaviour
Share best practices, information, operational concerns and company information in order to create transparency and clear understanding of company direction and expectations
The role has irregular hours (including nights, weekends, holidays). The incumbent will work in a combination of an office environment and the outdoors in various types of weather and environmental conditions. The role requires travel for company business without advance notice which may include responding to unexpected emergency or urgent situations. The Transportation Supervisor has an overall commitment to safety, while working in conjunction with collective agreement.
Industrial Work
~ Industrial work experience demonstrating progression of responsibility and complexity in a safety-compliant environment
o Experience working with heavy machinery
o 3 years of experience on railroad as conductor*
~ Any experience for these above would be considered as an asset
High School Diploma
Degree in Business or Logistics*
Any education for these above would be considered as an asset
Tracks metrics to achieve ambitious targets and holds self accountable to meet performance expectations
Shows initiative and empowers others to raise our collective game
Improves processes on a continuous basis to enhance safety, security and to reduce CN's environmental footprint
Identifies risks and anticipates impacts to ensure a safe and secure environment
Project management
Technical Skills/Knowledge
~ General Microsoft and computer skills; Excel, Word, SRS, SAP, PAP, Applications such as RTBI, DataCity, SmartYard
Comprehensive knowledge of safe rail operating practices About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest , most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at View email address on ca.edajobs.com .
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, or disability, assuming an individual can perform the essential functions of the job with or without accommodation.
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