Information Management Manager

Date Posted: 01/13/2026
Faculty/Division: Faculty of Arts & Science
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.
The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.
The Office of the Faculty Registrar provides an open, professional environment that fosters a culture built on respect, goal orientation, self-motivation, accountability, and teamwork. The Office of the Faculty Registrar works closely with academic units and colleges, in the Faculty of Arts & Science concerning virtually all matters relating to Arts and Science students. Our office's members are dedicated student service and to service excellence, and to making students’ university experience as smooth and seamless as possible. We coordinate registration and enrolment, student records, transfer credit, fees, petitions, final examinations, and graduation.
Reporting to the Associate Director, Enrolment Services & Records, the Coordinator, Records & Enrolment plans the workflow of the Records and Enrolment team in the Office of the Faculty Registrar, including all changes to student records, letter requests from students, course and program enrolment, fees assessment, records diagnostics, graduation assessment, and final mark submission and posting. The Coordinator, Records & Enrolment acts as an expert resource and first point of escalation for OFR staff, College Registrar’s Offices, and academic units for all aspects of student records and enrolment and advises staff on the interpretation of academic rules and regulations as they affect student records and enrolment.
Interpreting policies in decision-making and providing significant input into local policies, procedures and practices that are referred to in the future.
Keeping well-informed on University programs, policies and procedures.
Implementing plans and process improvements for records administration activities
Planning and implementing components of registrarial projects.
Preparing draft statistical reports and summaries from data collected.
Bachelor's Degree or acceptable combination of equivalent experience.
Minimum four years of recent and related experience in the management of records and enrolment/registration processes for undergraduate students.
Experience with data analysis, reporting and database systems.
Experience taking the lead in project planning.
Demonstrated experience with undergraduate degree, program, and course requirements in a post-secondary institution.
Demonstrated experience with ROSI (or a similar student information system) and an understanding of Degree Explorer (or similar degree assessment/audit system) and of eMarks (or similar mark submission system).
Experience with records management and the application of Faculty of Arts and Science undergraduate calendar rules.
Experience with data management and coordination and ensuring data integrity.
Experience interpreting policies related to records and enrollment, and providing significant input into local policies, procedures and practices.
Proficient in Windows and MS Office Suite.
Excellent interpersonal skills with demonstrated focus on service excellence, process improvement, and professionalism.
High level of attention to detail and accuracy and focus on data integrity.
Preference Skills with SQL and/or querying large databases an asset

Assets (Nonessential):

Preference will be given to applicant with experience in a registrar’s office.
Preference will be given to applicants with in depth knowledge of policies, rules and regulations at the Faculty of Arts & Science.

A copy of the detailed job description is available upon request from Faculty of Arts & Science Administrative HR Office by emailing: adminhr.Schedule: Full-Time
Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.