Banquet Manager F/H

Working Title: Banquets & Catering Captain, Assiniboine Park
Employment Status: Part-Time
Starting Hourly Rate: $18.87 per hour
Flexible schedule including weekends, evenings and holidays.

That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Reporting to the General Manager Banquets & Catering, the Banquet Captain will work with the Food Services Team to deliver great service and quality products to ensure our guests have a wonderful experience that exceeds their expectations. The Banquet Captain oversee both staff and event execution. They are responsible for assisting in the supervision and organization of the banquet events to the required standards resulting in the complete satisfaction of guests and clients. The Banquet Captain will ensure that banquet venues are prepped to specifications, banquet staff is fully prepared, guests are well taken care of and that functions are executed as planned. This includes set-up venues for a function or event prior to the guest’s arrival and tear down the venue when the guests have left. The Banquet Captain may be required at times to be a Banquet Server.

Ensure that all Food & Beverage items are presented and served correctly, adhering to the standards set out by Park Hospitality, noting any special requests & instructions set out on the Banquet Event Order.
Ensure that communication is constantly maintained between the Banquet Chef/Culinary Department Representative during the event, alerting him/her of any changes in the schedule of service, challenges or adverse comments that may arise during the service of an event.
Remain constantly visible on the banquet floor during events to assist guests and staff and being a hands-on support to staff in their duties.
Resolve client and guests’ issues or complaints.
Maintain and organize all banquet facilities, storage areas, equipment and supplies in an orderly and safe manner.
Take extreme caution with guest food allergies; remind kitchen the importance of cross-contamination.
Continuously provide on the job training for banquet staff.
Demonstrate a commitment to the principles of equity and diversity, and proven ability to work effectively with a diverse population.

High School Diploma or GED equivalent required
Serving It Safe or Smart Choices Certificate required
Minimum 3 years experience in a fast-paced hospitality/serving industry
Minimum 1 year experience in a supervisory role, developing, training, coaching, and taking corrective action with employees
Excellent customer service and communication skills with the ability to resolve customer issues or complaints
Ability to motivate, guide, and direct banquet staff in a dynamic and changing environment
Must be able to work varied shifts including weekdays, weekends, evenings, holidays and have a flexible schedule as well as work past midnight
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.